Marketing Operations Manager, Salesforce Cloud – Hybrid

Entergy Corporation; New Orleans (LA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Entergy is seeking a Manager, Marketing Operations in a hybrid role based in New Orleans. You will lead a team responsible for tactical execution of customer communications across email, SMS, and digital channels, bridging strategy and execution. The role demands strong CRM/MarTech experience and people leadership to deliver compliant, timely campaigns.

You will oversee platform health, data integrity, and collaboration with Strategy, IT, and compliance to optimize operations and customer impact.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 5+ years of experience in marketing operations or marketing technology.
• 2+ years of people management experience.

Responsibilities

• Lead a team of marketing analysts and Salesforce Marketing Cloud engineers.
• Set priorities, balance workload, and align with Marketing Strategy goals.
• Foster data-driven, compliant marketing execution across channels.
• Coach, conduct reviews, and support career development.
• Partner with HR on workforce planning and talent growth.
• Oversee marketing operations to ensure on-time delivery and quality.

Skills

Marketing ops

Marketing tech

People mgmt

Salesforce Marketing Cloud

Jira/Asana/Smartsheet

Education

Bachelor's degree in business or marketing

Tools

Jira

Asana

Smartsheet

Salesforce Marketing Cloud

Job description

Entergy is seeking a Manager, Marketing Operations in a hybrid role based in New Orleans. You will lead a team responsible for tactical execution of customer communications across email, SMS, and digital channels, bridging strategy and execution. The role demands strong CRM/MarTech experience and people leadership to deliver compliant, timely campaigns.

You will oversee platform health, data integrity, and collaboration with Strategy, IT, and compliance to optimize operations and customer impact.