Marketing Operations Manager

GCS Recruitment; Cincinnati (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

Global Payments Organization is seeking a Global Campaign Project Manager to lead cross-functional initiatives across SMB Marketing. This role emphasizes planning, governance, dependency management, and operational oversight to ensure successful delivery across multiple teams in a 100% remote setting.

Responsibilities include creating project plans, tracking milestones, and maintaining governance documentation.

Job description

Global Campaign Project Manager

Location: 100% Remote
Contract: 12+ Months

Overview

We are seeking a Global Campaign Project Manager to support a leading global payments organization. This role is responsible for project planning, governance, dependency management, resource coordination, and operational oversight across SMB Marketing initiatives.

This is not a campaign strategy or activation role. The focus is on ensuring projects are planned, tracked, resourced, and delivered successfully across multiple teams.

Required Qualifications

• 5+ years of Project Management experience supporting marketing, digital, or cross-functional business initiatives
• Must have FinTech, Payments, Banking, or Financial Services industry experience
• Proven experience managing large-scale, cross-functional projects with multiple stakeholders
• Strong background in project planning, timeline management, risk mitigation, and dependency tracking
• Experience with Wrike (preferred) or similar project/work management tools
• Expertise in executive reporting, dashboards, RAID logs, and portfolio reporting
• Strong communication and stakeholder management skills

Key Responsibilities

• Develop and maintain project plans, timelines, milestones, and dependencies
• Coordinate work across Campaign Activation, Marketing Automation, Insights, Data Operations, Digital Experience, agencies, and other stakeholders
• Lead project kickoffs, status meetings, and stakeholder reviews
• Identify risks, bottlenecks, and resource constraints and drive resolution
• Maintain project dashboards, status reports, and governance documentation
• Serve as the primary owner of project visibility and compliance within Wrike
• Support resource planning, capacity management, and workload forecasting
• Drive operational excellence through standardized project management processes and reporting

What You'll Own

• Project planning and execution oversight
• Timeline and dependency management
• Resource coordination and capacity planning
• Risk and issue management
• Stakeholder communication
• Wrike governance and reporting
• Portfolio visibility and operational transparency

Required: Prior experience in FinTech, Payments, Banking, or Financial Services environments.