Marketing Operations Manager

Phase2 Technology; Austin (TX); On-site; USD 82,000 - 100,000; Full time

Job summary

The University of Texas at Austin is seeking a Marketing Operations Manager in Austin, TX to oversee project workflows, production timelines, and cross-functional collaboration. You will act as the operational hub for the Marketing and Communications team, coordinating people, processes, and resources to support strategic priorities and brand standards.

Responsibilities include managing campaigns, dashboards, content scheduling, and QA across digital and print materials, with opportunities to

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business Administration, or a related field.
• Five years of progressively responsible experience in marketing, communications, project management, or creative operations.
• Working knowledge of design software, web development, and content management systems.
• Experience coordinating cross-functional teams and collaborating effectively with internal stakeholders, vendors, freelancers, and external partners.
• Strong organizational and project management skills with the ability to prioritize competing deadlines and manage complex workflows.
• Experience using project management, editorial calendar, and collaboration platforms.
• Excellent written and verbal communication, editing, and proofreading skills.
• Demonstrated ability to maintain brand standards and conduct quality assurance reviews across digital and print communications.
• Proficiency with Microsoft Office and common marketing and communications software platforms.

Responsibilities

• Manage marketing and communications projects from planning through execution, ensuring timelines, deliverables, and priorities remain aligned across stakeholders.
• Maintain project dashboards and regularly communicate project status, workload, and key milestones to leadership.
• Oversee the marketing and communication project timelines, workflows, and editorial calendars using project management platforms (e.g., Loop, Agorapulse).
• Coordinate cross-functional collaboration among communications staff, faculty, vendors, freelancers, and campus partners to ensure timely project completion.
• Manage the scheduling, publishing, and performance tracking of social media content.
• Develop and execute marketing campaigns across digital and print channels to support the School's strategic priorities. Provide graphic design support for digital and print communications as needed.
• Edit and review short- and long-form content to ensure consistency, quality, and adherence to brand standards.
• Support video editing and multimedia production to enhance marketing and storytelling efforts.
• Maintain and organize digital asset libraries, brand resources, photography, video archives, and creative templates.
• Oversee the production of magazines, newsletters, websites, annual reports, and other marketing and communications materials.
• Analyze campaign performance and recommend opportunities to improve engagement and effectiveness.
• Conduct quality assurance reviews to ensure communications are accurate, on brand, accessible, and free of errors prior to publication.

Skills

Project management

Cross-functional collaboration

Communication

Editorial planning

Organization

Education

Bachelor's degree in Marketing/Communications/PR/Journalism/Business

Tools

Content Management Systems (CMS)

Design software

Microsoft Office

Job description

Job Posting Title:

Marketing Operations Manager

Hiring Department:

School of Civic Leadership

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt from FLSA

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

AUSTIN, TX

Job Details:

General Notes

Established in 2023 as UT Austin's newest college, the School of Civic Leadership is a community of scholars and students dedicated to studying the foundational ideas and institutions of a free society, with the goal of advancing human flourishing. We value independent thought, civil discourse, reasoned deliberation, and intellectual curiosity as we prepare to meet the challenges of the present and sustain the blessings of liberty for future generations.

Upholding the University's motto-Disciplina Praesidium Civitatis, "Education is the guardian genius of democracy"-we advance The University of Texas at Austin's mission to achieve excellence in education, research, and public service.

The University of Texas at Austin provides an outstanding benefits package to staff, including:

• Competitive health benefits (Employee premiums covered at 100%; family premiums at 50%)
• Vision, dental, life, and disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional voluntary retirement programs: tax sheltered annuity 403(b) and a deferred compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital Metro buses with staff ID card

Purpose

This position manages project workflows, production timelines, and cross-functional collaboration to ensure marketing projects are delivered accurately, efficiently, and in alignment with the School's strategic priorities and brand standards. The role serves as the operational hub of the Marketing and Communications team, coordinating people, processes, and resources to support effective communications and organizational success.

Responsibilities

• Manage marketing and communications projects from planning through execution, ensuring timelines, deliverables, and priorities remain aligned across stakeholders. Monitor project progress, proactively identify risks or bottlenecks, and recommend solutions to keep initiatives on track.
• Maintain project dashboards and regularly communicate project status, workload, and key milestones to leadership. Oversee the marketing and communication project timelines, workflows, and editorial calendars using project management platforms (e.g., Loop, Agorapulse).
• Coordinate cross-functional collaboration among communications staff, faculty, vendors, freelancers, and campus partners to ensure timely project completion.
• Manage the scheduling, publishing, and performance tracking of social media content.
• Develop and execute marketing campaigns across digital and print channels to support the School's strategic priorities. Provide graphic design support for digital and print communications as needed.
• Edit and review short- and long-form content to ensure consistency, quality, and adherence to brand standards.
• Support video editing and multimedia production to enhance marketing and storytelling efforts.
• Maintain and organize digital asset libraries, brand resources, photography, video archives, and creative templates.
• Oversee the production of magazines, newsletters, websites, annual reports, and other marketing and communications materials.
• Analyze campaign performance and recommend opportunities to improve engagement and effectiveness.
• Conduct quality assurance reviews to ensure communications are accurate, on brand, accessible, and free of errors prior to publication. Ensure brand consistency across all marketing and communications materials.

Required Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business Administration, or a related field.
• Five (5) years of progressively responsible experience in marketing, communications, project management, or creative operations.
• Working knowledge of design software, web development, and content management systems.
• Experience coordinating cross-functional teams and collaborating effectively with internal stakeholders, vendors, freelancers, and external partners.
• Strong organizational and project management skills with the ability to prioritize competing deadlines and manage complex workflows.
• Experience using project management, editorial calendar, and collaboration platforms.
• Excellent written and verbal communication, editing, and proofreading skills.
• Demonstrated ability to maintain brand standards and conduct quality assurance reviews across digital and print communications.
• Proficiency with Microsoft Office and common marketing and communications software platforms.

Relevant education and experience may be substituted as appropriate.

Salary Range

$82,000+ depending on qualifications

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.