Marketing Operations Coordinator — AI-Driven Growth

Novant Health; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Novant Health is seeking a Marketing Coordinator to support marketing operations and execution related to clinic and clinician onboarding and offboarding. This role coordinates activities across the lifecycle of clinicians and clinics, ensuring marketing tasks are completed accurately, efficiently, and on time.

You will gain experience across marketing operations, digital marketing, and process improvement, with exposure to AI tools and automation in a fast-paced environment, and opportunities

Qualifications

• Education: 4 Year / Bachelors Degree, required. Bachelor's Degree in marketing or a related field. A minimum of four years of relevant experience acceptable in lieu of a degree.
• Experience: One year Marketing or advertising experience, required. One year Digital and email marketing, preferred.
• Additional Skills (required): Strong interpersonal, communication and project management skills.
• Additional Skills (required): Complex problem solving skills, attention to detail, and good decision-making ability.
• Additional Skills (required): Excellent written and oral communication skills.
• Additional Skills (required): Able to work effectively on multiple assignments concurrently.
• Additional Skills (required): Ability to recognize, handle, and protect sensitive/confidential information.
• Additional Skills (required): Ability to relate to a diverse group.
• Additional Skills (required): Proficiency in PowerPoint and Excel.
• Additional Skills (preferred): Strong project management, communication, and operational skills.
• Additional Skills (preferred): Excellent skills in data entry and management with strong attention to detail.
• Additional Skills (preferred): Ability to manage multiple projects and directives simultaneously.
• Additional Skills (preferred): Experience in evaluating and implementing process improvements for operational efficiency.
• Additional Skills (preferred): Creativity in problem-solving
• Additional Skills (preferred): Strong communication and relationship building skills.
• Additional Skills (preferred): Lean six-sigma or agile methodology experience.

Responsibilities

• Highly organized and detail-oriented, with the ability to manage a high volume of moving pieces without losing sight of deadlines or quality.
• Strong written and verbal communication skills and the ability to work effectively with a variety of stakeholders.
• A creative problem solver who naturally looks for ways to improve processes and workflows.
• Comfortable learning new technology and systems quickly, with an interest in AI tools, automation, and emerging technologies.
• Demonstrated ability to prioritize competing demands, manage multiple deadlines, and remain effective when urgent requests arise.
• Takes ownership of responsibilities and follows through without needing to be asked.
• Curious and motivated to understand the 'why' behind the work, not just complete assigned tasks.
• Adaptable and comfortable working in a fast-paced environment where priorities may change.
• Demonstrated initiative, resilience, and willingness to learn from challenges and setbacks.
• Experience with project coordination, marketing operations, process improvement, or a related area is preferred.
• Lean Six Sigma or other process improvement experience/certification is a plus.
• Academic achievement, leadership experience, honors, or other demonstrated accomplishments are valued.

Skills

Project management

Communication

Problem solving

Attention to detail

Written communication

Multitasking

Confidentiality

Diversity awareness

PowerPoint

Excel

Education

Bachelor's degree in marketing or related field

Tools

PowerPoint

Excel

Job description

Novant Health is seeking a Marketing Coordinator to support marketing operations and execution related to clinic and clinician onboarding and offboarding. This role coordinates activities across the lifecycle of clinicians and clinics, ensuring marketing tasks are completed accurately, efficiently, and on time.

You will gain experience across marketing operations, digital marketing, and process improvement, with exposure to AI tools and automation in a fast-paced environment, and opportunities