AI Marketing Operations Manager

USA CLINIC SL; Northbrook (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k) & match

Paid time off

Job summary

USA CLINIC SL in Northbrook, IL is seeking an experienced AI Marketing Operations Manager to drive marketing technology and analytics. This full-time role requires managing marketing operations and automating lead nurturing workflows, focusing on patient acquisition and provider recruitment.

The ideal candidate will have a bachelor's degree and at least 5 years of experience in marketing operations, with strong analytical skills and a background in CRM platforms. Benefits include health, dental, vision, and a 401(k) match.

Qualifications

• Minimum 5 years of marketing operations, digital marketing, or related experience.
• Strong analytical skills with experience developing dashboards and performance reports.
• Demonstrated experience leading process improvement or marketing automation initiatives.

Responsibilities

• Manage marketing operations, campaign execution, and project workflows.
• Develop and maintain marketing dashboards and performance analytics.
• Oversee marketing technology platforms and CRM systems.
• Partner with teams to support patient growth and recruitment objectives.
• Lead process improvement initiatives to enhance marketing efficiency.
• Manage vendor relationships and marketing budgets.

Skills

Analytics

Marketing operations

Process improvement

AI adoption

Education

Bachelor's degree in Marketing, Business Administration, Communications, Analytics, or related field

Tools

CRM platforms

Marketing automation tools

Digital advertising platforms

Reporting systems

Job description

Position Summary

The AI Marketing Operations Manager serves as the operational partner to marketing leadership by driving marketing technology, AI adoption, automation, analytics, and campaign execution. This role optimizes marketing performance through data‑driven decision‑making, process improvement, and scalable systems that support patient acquisition, provider recruitment, brand awareness, and business growth.

Position Details

Location: Northbrook, IL.

Schedule: Full‑time, Monday through Friday on‑site.

Compensation: $80,000 – $100,000.

Key Responsibilities

• Manage marketing operations, campaign execution, project workflows, and cross‑functional coordination to ensure timely delivery of marketing initiatives.
• Develop and maintain marketing dashboards, KPI reporting, attribution models, and performance analytics for leadership.
• Oversee marketing technology platforms, CRM systems, lead management processes, and digital marketing infrastructure.
• Partner with recruiting, operations, clinical, and executive teams to support patient growth, provider recruitment, and organizational objectives.
• Develop and maintain marketing SOPs, workflows, content management processes, and campaign standards.
• Lead process improvement initiatives that increase marketing efficiency, lead conversion, and return on investment.
• Manage vendor relationships, agency performance, marketing budgets, and technology implementations.
• Serve as the operational and analytical partner to marketing leadership by executing strategic initiatives and driving measurable business outcomes.

AI & Automation Responsibilities

• Implement AI tools to automate content creation, campaign reporting, audience segmentation, email marketing, and lead nurturing workflows.
• Develop automated dashboards that track campaign performance, lead generation, patient acquisition costs, recruitment marketing metrics, and ROI.
• Leverage AI and predictive analytics to identify marketing opportunities, optimize targeting strategies, and improve conversion rates.
• Evaluate and implement emerging AI technologies that enhance marketing productivity, personalization, and operational scalability.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, Analytics, or related field.
• Minimum 5 years of marketing operations, digital marketing, marketing analytics, or related experience.
• Experience managing CRM platforms, marketing automation tools, digital advertising platforms, and reporting systems.
• Strong analytical skills with experience developing dashboards, performance reports, and actionable business insights.
• Demonstrated experience leading process improvement, technology implementation, or marketing automation initiatives.

Benefits

• Health
• Dental
• Vision
• 401(k) & match
• Paid time off