Marketing Operations Co-op (Spring 2027)

Klaviyo Campus; Boston (MA); On-site; USD 61,000 - 74,000; Full time

Benefits offered by this job

Onsite 5 days a week

Job summary

Klaviyo is seeking a Marketing Operations Co-op in Boston for a 6‑month, onsite experience (Jan 4–June 25, 2027). You will work with marketing, sales, and product teams to standardize processes, manage data, and automate reports. You’ll gain hands‑on experience with HubSpot and related tools while contributing to cross‑functional initiatives.

The role emphasizes data analysis, SOP development, and collaborative problem solving, with compensation and benefits outlined for participating students.

Qualifications

• Undergraduate student graduating in May 2029 pursuing Marketing/Business Admin.
• Experience with large datasets and data analysis in Excel/Google Sheets.
• Detail‑oriented with passion for standardization and SOPs.
• Strong interest in marketing operations, data privacy, and martech.
• Experience with AI tools (Claude, ChatGPT, Cursor) to improve processes.
• Excellent communication and teamwork abilities.
• Innovative thinker with a growth mindset.

Responsibilities

• Campaign support across email, events, content syndication and digital advertising.
• Data management to maintain accurate marketing databases.
• Prepare and automate marketing reports and dashboards; document SOPs.
• Collaborate with cross‑functional teams to enable initiatives.
• Serve as system admin for HubSpot and other systems.

Skills

Data analysis (Excel/Sheets)

SOPs & processes

Communication & teamwork

AI tools usage

Education

Undergraduate student in Marketing/Business Admin

Tools

HubSpot

Salesforce

Marketo

LeanData

Snowflake

Klaviyo

Tableau

Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

This is a 6 month (Jan 4th-June 25th, 2027) paid co‑op experience out of our Boston, MA headquarters. All co‑op students are required to work onsite from our Boston office 5 days per week.

As a Marketing Operations Co‑op at Klaviyo, you’ll have the unique opportunity to immerse yourself in the world of marketing from a technical, systems and processes perspective. Working alongside a team of experts, you'll gain an understanding of how to manage the intersection of strategy, process, and technology — a puzzle that requires a truly creative thinker to solve. Plus, you will gain invaluable hands‑on experience in the latest marketing tools, develop cutting‑edge skills, and connect with industry professionals across marketing, systems, and sales departments.

How you will make an impact:

• Campaign Support: Assist in the standardization, execution, and monitoring of marketing campaigns across various channels, including email, events, content syndication and digital advertising.
• Data Management and Analysis: Support data integrity and standardization activities to maintain accurate and up-to-date marketing databases.
• Reporting and Documentation: Help prepare and automate marketing reports and dashboards to track activity performance and key metrics. Document marketing processes, best practices, and standard operating procedures.
• Collaboration and Team Support: Work closely with cross‑functional teams, including sales, content, design, and product, to ensure seamless execution of marketing initiatives. Attend team meetings and contribute ideas and insights for continuous improvement.
• System Administration: Serve as a system admin for HubSpot, and other systems, supporting configuration, maintenance, and troubleshooting.
• Enablement & Process Ownership: Own the Marketing Ops wiki and enablement library, support the development of SOPs and enablement materials for internal and external audiences, and own the BRD (Business Requirements Document) process.

Who You Are:

• Undergraduate student graduating in May 2029 pursuing a degree in Marketing, Business Administration, or a related field.
• Experience working with large datasets and data analysis in Excel / Google Sheets
• Detail‑oriented, with a passion for standardization and building repeatable processes (SOPs)
• Strong interest in marketing operations, data analysis, data privacy and/or marketing technologies
• Have experience building with AI tools and technologies (e.g., Claude, ChatGPT, Cursor) to make processes more efficient and scalable
• Excellent communication and teamwork abilities
• An innovative and creative thinker with an always‑learning and growing mindset

We’d love to hear from you if you:

• Experience or familiarity in marketing automation tooling
• Have worked with HubSpot, Salesforce, Marketo, LeanData, Snowflake or Klaviyo before
• Have experience with Tableau

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job‑related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$32.50—$32.50 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship or national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here.