Internal Communications & Employer Brand Co-op (Spring 2027)

Klaviyo Campus; Boston (MA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Paid co-op

Job summary

Klaviyo is seeking an Internal Communications & Employer Brand Co-op for 2027, based in Boston. You will craft compelling stories about our culture, create video and visual content, and support internal comms with a creative, AI-forward approach.

This 6-month onsite role offers hands-on experience in a fast-paced brand team and exposure to social media governance. Applicants should be undergraduates with a passion for video, design, and storytelling, plus familiarity with After Effects, Canva,

Qualifications

• Currently pursuing an undergraduate degree in Communications, Marketing, Social Media, Design, or related field.
• Strong creative storytelling with a real point of view, not just execution.
• Passionate about video production with proficiency in video tools.
• Solid design fundamentals: typography, color theory, layout, composition.
• Comfortable using AI tools in the creative process to move faster without sacrificing craft.

Responsibilities

• Tell Klaviyo's employee experience and culture story internally and on external channels.
• Create video and visual content to show what it's like to work at Klaviyo.
• Assist with internal comms rollouts, writing and content support.
• Manage and post content across social channels like LinkedIn, Instagram, and TikTok.

Skills

Video production

Storytelling

Social media management

After Effects

Canva

CapCut

Figma

Google Workspace

Slack

AI tools

Education

Undergraduate degree in Communications/Marketing/Social Media/Design

Tools

After Effects

Canva

CapCut

Figma

Job description

Internal Communications & Employer Brand Co-op (Spring 2027)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.

This is a 6-month (January 4th–June 25th, 2027) paid co-op experience out of our Boston, MA headquarters. Co-ops are required to be onsite 5 days per week in our Boston, MA office.

As an Internal Comms & Brand Co-op at Klaviyo, you'll join our Internal Comms team, where the work is video-forward, visually driven, and focused on telling a story well, specifically the story of what it's actually like to work at Klaviyo. We're looking for students who think like creatives and like systems-builders at the same time: people who love making video, motion, and visual work, but who also like figuring out how that work can land with an audience. Our team is also finding new ways to use AI in our creative work, from video and editing to content production. You'll get hands-on exposure to that as part of your day-to-day, not as a side project.

How you will make an impact:

• Help tell the story of Klaviyo's employee experience and culture, both internally and externally on the careers site, LinkedIn, and other social channels
• Support the creation of video and visual content that captures what it's like to work at Klaviyo
• Assist with internal communications rollouts, partnering with our Internal Comms team on writing and content support
• Manage and post content across social media channels, like LinkedIn, Instagram, and TikTok

Who you are:

• Currently pursuing an undergraduate degree, with an expected graduation date in May 2029, in Communications, Marketing, Social Media, Design, or a related field
• A strong creative storyteller who brings a real point of view to their work, not just someone who executes on a brief
• Passionate about video production, with proficiency in tools like After Effects, Canva, or CapCut
• Solid on design fundamentals: typography, color theory, layout, and composition
• Comfortable using AI tools as part of your creative process to move faster without losing craft
• Working knowledge of Figma, which is Klaviyo's marketing design standard
• Experience managing and posting content on social media channels
• Comfortable receiving feedback and iterating quickly
• Proficient in Google Suite and Slack

We'd love to hear from you if you've:

• Designed and launched your own content, brand, or platform from the ground up
• Applied Claude Design or Claude Code hands-on to actually ship something
• Navigated internal communications work and understand how it differs from external-facing marketing
• Produced or edited animation and video content, whether through coursework, freelance work, or personal projects

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$30 - $30 USD

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

At Klaviyo, we strive to make the world more equitable - it's one of our core values. Klaviyos (our employees) believe that everyone deserves a fair shot at success. We strive to be a diverse company, where we seek opinions and experiences different from our own. Individuals seeking employment at Klaviyo are considered without regard to race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Please note that any information you provide in the following questions will be kept confidential, will not be associated with your application and will not impact your recruiting process. All information will be anonymized and reviewed quarterly, strictly in aggregate, to find ways to improve our recruiting processes. Self-identification is completely voluntary. To learn more about our job applicant privacy policy, please visit our website .