Marketing Move-In Coordinator

Springmoor; California, Northern (MO, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Supplemental insurance options

Holiday pay

Job summary

Springmoor Life Care Retirement Community in Raleigh, NC seeks a Move-In Coordinator to support the Marketing and Sales team in achieving occupancy goals while coordinating new resident transitions.

The role emphasizes organization, customer service excellence, and independent work with strong communication across teams; full-time day shift with competitive benefits is offered. Experience in admin is helpful, and training is provided.

Qualifications

• Excellent organizational and time management skills.
• Ability to work independently and demonstrate good judgement.
• Excellent communication with residents, families, and team members.
• Comfortable addressing older adults with professionalism.
• Detail oriented with strong follow-through.

Responsibilities

• Coordinate daily activities of the Marketing and Sales office and support the team to achieve occupancy goals.
• Manage the move-in process and transitions for new residents.
• Provide exceptional customer service to residents and families throughout the move-in experience.

Skills

Organization

Customer service

Communication

Time management

Multitasking

Team collaboration

Education

Bachelor’s degree

Job description

Job DetailsJob Location: Springmoor Life Care Retirement Community - Raleigh, NC 27615Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: Admin - ClericalAt Springmoor Life Care Retirement Community, we believe supporting our employees enables exceptional care for our residents. We provide opportunities to grow, contribute to work that truly matters, and build a rewarding career while serving residents with dignity and excellence.

Springmoor is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. We offer an active, engaging lifestyle for our residents while promoting dignity, security, and peace of mind. Nestled on a beautiful 42-acre wooded campus, Springmoor provides a full continuum of care and a supportive, mission-driven workplace.

If you are passionate about positively influencing the lives of residents every day and value excellence, compassion, and teamwork, we invite you to explore a career with Springmoor.

RESPONSIBILITIES

The Move-In Coordinator is responsible for coordinating the daily activities of the Marketing and Sales office while assisting and supporting the Sales and marketing team that is responsible for achieving the sales and occupancy goals and other metrics as defined by the Marketing and Sales Plan. A heavy emphasis is placed on management of the new resident and internal transitions.

Benefits & Perks

We offer a competitive benefits package designed to support the health, well-being, and financial security of our full time team members.

Health & Insurance Benefits

• Medical insurance with two plan options
• Dental insurance with two plan options
• Vision insurance
• A variety of supplemental insurance options

Holiday Pay

• Full-Time Employees:
• Employees who work on a recognized holiday are paid at 2.5 times their regular rate.
• Employees who do not work on a recognized holiday receive 8 hours of holiday pay, in accordance with company policy.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities Required

• Excellent organizational and time management skills.
• Ability to work independently, be self-motivated and demonstrate good judgement.
• Ability to handle multiple projects simultaneously.
• Knowledge of customer service standards and procedures.
• Effective communication with all levels in a professional manner.
• Excellent communication skills in person and by telephone, email and written correspondence.
• Comfortable addressing older adults.
• Must be able to work with little supervision.
• Positive attitude and approach to change and improvements.
• Detail oriented and excellent organizational and follow-through skills.

Exceptional skills in customer service, oral and written communication