Marketing Manager, Vacation Ownership & Resort Growth

Travel-Leisure-Co; Blaine (WA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Wellness program

Employee Assistance Program

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, dedicated to creating exceptional experiences for travelers worldwide.

This role focuses on interviewing, onboarding and training new team members, while partnering with leaders to coach staff and drive the resort's success. With a strong emphasis on guest experience, you will welcome guests, manage owner updates, and ensure marketing programs are executed effectively.

Qualifications

• Excellent written and verbal communication skills.
• Able to coach, counsel and motivate direct reports.
• Strong problem solving and negotiation abilities.
• Experience in marketing environments is a plus.
• Timeshare/vacation ownership experience preferred.

Responsibilities

• Interview, onboard and train new team members.
• Partner with department leaders to coach and support new hires.
• Conduct weekly trainings for underperforming reps.
• Welcome guests and provide resort overview and services.
• Support technology rollouts and marketing initiatives as SME.
• Book guests for owner updates (phone and in-person).
• Maintain positive culture and site environment.
• Produce reports as requested by management.
• Coordinate marketing program changes with Sales.

Skills

Customer service

Communication skills

Coaching

Negotiation

Problem solving

Education

High School diploma

College degree

Tools

Marketing databases

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, dedicated to creating exceptional experiences for travelers worldwide.

This role focuses on interviewing, onboarding and training new team members, while partnering with leaders to coach staff and drive the resort's success. With a strong emphasis on guest experience, you will welcome guests, manage owner updates, and ensure marketing programs are executed effectively.