Marketing & Growth Coordinator, B2B

FirstCash, Inc.; Coppell (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

FirstCash Holdings, Inc. is seeking a Marketing and Growth Coordinator, B2B, to elevate AFF’s market presence by proactively contacting merchants, understanding their needs, and tailoring AFF solutions to drive revenue.

You will support outbound campaigns, manage CRM activity, and coordinate marketing materials to accelerate growth. The role emphasizes building rapid relationships, guiding conversations to revenue, and collaborating with internal teams to meet ambitious sales targets in a

Qualifications

• Minimum of 1 year outside, B2B, or face-to-face sales and/or marketing experience.
• Cold calling / outbound phone sales experience.
• Working knowledge of digital marketing and testing procedures.
• Strong communication skills and the ability to build rapport quickly with persuasive, benefits-driven talking points.
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint).
• Experience maintaining accurate records and activity in CRM systems.
• Organized, disciplined, detail-oriented, with a strong, confident phone presence.
• Comfortable working in a structured, metric-driven environment and motivated by performance.
• Bilingual English/Spanish a plus.

Responsibilities

• Conduct outbound outreach to existing merchant business owners to introduce opportunities that can help support and expand their business growth.
• Understand each merchant's objectives and challenges and align AFF's solutions to help them reach their goals.
• Identify and prioritize the merchant list outreach, to contribute to AFF's success and the Company's sales targets.
• Assist in preparing sales reports, presentations, and other documentation as needed.
• Accurately log all conversations and activity in the CRM and maintain organized, accurate customer records.
• Learn all relevant product knowledge and branding guidelines to tailor pitches to each merchant.
• Oversee the digital asset library to have immediate access to the most current, high-impact marketing collateral.
• Assist with end-to-end production of marketing materials (one-pagers, case studies, testimonials, etc.) that highlight AFF's expertise.
• Leverage the brand reputation tool to audit and log merchant findings.
• Partner with internal AFF departments to leverage assets and experience to help meet goals.

Skills

Communication

Rapport building

Persuasion

Phone presence

Organization

Metric-driven

Tools

Microsoft Office

CRM systems

Job description

Coppell, Texas

Join the Team at American First Finance as a Marketing and Growth Coordinator, B2B. We're looking for a highly motivated Marketing & Growth Coordinator to serve as a pivotal force within our B2B team. The role is responsible for assisting in elevating AFF’s market presence. In this role you'll personally contact each merchant, introducing ways to help their business. This role is built for someone who thrives on connection and momentum: you know how to win business, build relationships quickly, and turn conversations into revenue. You don't wait for business to come to you, you create it.

Essential Duties & Responsibilities

Merchant Outreach & Sales

• Conduct outbound outreach to existing merchant business owners to introduce opportunities that can help support and expand their business growth.
• Understand each merchant's objectives and challenges and align AFF's solutions to help them reach their goals.
• Identify and prioritize the merchant list outreach, to contribute to AFF's success and the Company's sales targets.

Reporting & CRM

• Assist in preparing sales reports, presentations, and other documentation as needed.
• Accurately log all conversations and activity in the CRM and maintain organized, accurate customer records.

Marketing Coordination & Enablement

• Learn all relevant product knowledge and branding guidelines to tailor pitches to each merchant.
• Oversee the digital asset library to have immediate access to the most current, high-impact marketing collateral.
• Assist with end-to-end production of marketing materials (one-pagers, case studies, testimonials, etc.) that highlight AFF's expertise.
• Leverage the brand reputation tool to audit and log merchant findings.
• Partner with internal AFF departments to leverage assets and experience to help meet goals.

Minimum Requirements & Qualifications

• Minimum of 1 year of outside, B2B, or face-to-face sales and /or marketing experience.
• Cold calling / outbound phone sales experience.
• Working knowledge of digital marketing and testing procedures.
• Strong communication skills and the ability to build rapport quickly with persuasive, benefits-driven talking points.
• Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.
• Experience maintaining accurate records and activity in CRM systems.
• Organized, disciplined, detail-oriented, with a strong, confident phone presence.
• Comfortable working in a structured, metric-driven environment and motivated by performance.
• Bilingual English/Spanish a plus.

About FirstCash Holdings, Inc.

FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers.

With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America - including Mexico, Guatemala, Colombia, and El Salvador - FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.

Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs.

With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index and the Russell 2000 Index, reflecting our strength and stability in the market.

Join FirstCash and be part of a company that values integrity, customer service, and growth

Note:

The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [e-mail] or [phone] Ext. 1