Marketing Development Representative

CommonSpirit Health at Home; University Place (WA); Presencial; USD 47 000 - 70 000; Tempo integral

Resumo da oferta

CommonSpirit Health at Home is seeking a Market Development Representative-Care at Home to serve as a field-based driver of market growth. You will identify and qualify healthcare relationships, educate communities about services, and maintain strong ties with facilities, physicians, and hospital systems to expand referrals and patient care at home.

Responsibilities include managing client relationships, resolving conflicts, and coordinating data-backed information to branches daily.

Qualificações

• Minimum of one year of related sales experience preferred, ideally in health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain referral commitments.
• High school diploma required; Bachelor’s degree, clinical license, or Care Transition Nurse experience preferred.
• Valid Driver’s license is required.
• Compliant with applicable state certification/registration and organizational requirements.

Responsabilidades

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, and physician/hospital networks.
• Educates the community about services.
• Develops and maintains relationships with key referral sources through regular contact and follow-up.
• Acts as the main contact for client troubleshooting and conflict resolution.
• Keeps accurate data on customer relationships within the CRM to support referrals and satisfaction.
• Communicates vital client/patient information to branches daily.
• Meets or exceeds monthly admission targets as set by supervisor and budget.
• Assists with unbilled revenue and Face to Face as requested by leadership.
• Coordinates care transitions and discharge planning with facilities for home care services.

Conhecimentos

Sales experience

Customer service

Persuasion/closing skills

Relationship building

Valid driver’s license

Formação académica

Bachelor’s degree

Clinical license

Care Transition Nurse experience

Descrição da oferta de emprego

Job Summary and Responsibilities

As a Market Development Representative-Care at Home, you will serve as a field-based market development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.

• Assists with educating the community about services.

• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.

• Acts as the key contact for client troubleshooting and conflict resolution.

• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.

• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.

• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.

• Assists with unbilled revenue and Face to Face as requested by branch leadership.

• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

Qualifications:

• High school diploma required. Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.

• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.

• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.

• Valid Driver’s license is required.

• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer,

promoting diversity, equity, and inclusion in every aspect of our organization. We value

the unique contributions of all individuals, including minorities, protected veterans, and

individuals with disabilities.

Where You’ll Work

CHI Franciscan Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$34.00 – $50.58 /hour

We are an equal opportunity/affirmative action employer.