Manager Clinical Services Home Health

CHI Franciscan Health at Home; Olympia (WA); On-site; USD 62,000 - 103,000; Full time

Benefits offered by this job

Generous annual bonus opportunity

Excellent holiday and paid time off

Medical, dental, and vision plans

Tuition reimbursement for degree-seek

Employer contribution to 401(k)

Job summary

CHI Franciscan Health at Home is seeking a Manager, Clinical Services to coordinate and oversee high-quality home health care. You will ensure adherence to treatment plans, manage documentation for regulatory requirements, and serve as a clinical resource for staff and external partners.

You will lead staffing, mentor clinical teams, drive performance improvements, and ensure timely patient assessments and physician communications.

Qualifications

• Current RN license (BSN preferred) or Therapist in good standing.
• CPR or BLS certification (current).
• Two years of home care or hospice experience required.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.

Responsibilities

• Independent Work: Operate with limited supervision, adhering to guidelines.
• Leadership Support: Promote and support departmental decisions.
• Clinical Education: Act as a Clinical Educator when needed.
• EMR Utilization: Utilize EMR to document patient interactions and care plans; train staff on documentation practices.
• Team Collaboration: Participate in case conferences and in-service training.
• Quality Care Oversight: Direct delivery of accurate and timely client care in compliance with regulations.
• Staff Management: Ensure staffing, participate in recruitment and manage performance.
• Performance Excellence: Set goals and drive continuous improvement through coaching.
• Documentation Compliance: Ensure clinical documentation meets standards.
• Referral Management: Oversee referral intake and ensure timely assessment visits.
• Physician Communication: Contact physicians for orders and manage documentation reviews.
• Patient Visits: May perform patient visits as requested by management.

Skills

Leadership

Team collaboration

Communication

Education

RN license (BSN preferred) or Therapist

Job description

Job Summary and Responsibilities

At CHI Franciscan Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician’s approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.

• Independent Work: Operate with limited supervision, adhering to organizational guidelines and policies.
• Leadership Support: Promote and support departmental and organizational decisions.
• Clinical Education: Act as a Clinical Educator when needed.
• EMR Utilization: Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
• Team Collaboration: Participate in case conferences and in-service training.
• Quality Care Oversight: Direct the delivery of accurate and timely client care in compliance with regulations.
• Staff Management: Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
• Performance Excellence: Establish goals for staff while fostering continuous improvement through coaching and feedback.
• Documentation Compliance: Ensure clinical documentation meets all standards and requirements.
• Referral Management: Oversee referral intake and ensure timely assessment visits for patients.
• Physician Communication: Contact physicians for service orders and manage documentation reviews.
• Patient Visits: May perform patient visits as requested by management.

Your benefits include:

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

Job Requirements

• Current RN license (BSN preferred) or Therapist in good standing.
• CPR or BLS certification (current).
• Two years of home care or hospice experience required.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

CHI Franciwscan Health at home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$45.26 - $74.67 /hour