Marketing Database and Content Specialist

McMillen, Inc.; Boise (ID); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with match

Generous PTO

Job summary

McMillen, Inc. in Boise, Idaho, is looking for a CRM Database & Content Specialist to manage their marketing database and content system. This critical role involves ensuring data accuracy and supporting business development across the firm.

The ideal candidate has a bachelor’s degree in a relevant field, at least 3 years of experience in CRM management, and strong communication skills. The position offers a competitive salary between $85,000–$95,000, along with comprehensive benefits.

Qualifications

• Minimum 3 years of experience managing CRM systems or other databases.
• Strong organizational skills and ability to engage with cross-departmental teams.
• Ability to learn and adapt to new software quickly.

Responsibilities

• Maintain and update all project and client data in the CRM.
• Draft and refine project descriptions and marketing content.
• Identify inefficiencies in data processes and propose improvements.

Skills

Meticulous attention to detail

Strong technical writing

Excellent communication skills

Problem-solving skills

CRM management

Education

Bachelor’s degree in Technical Communications, Business Administration, or related field

Tools

Cosential

Unanet

Job description

Design a career and build your future... Because it matters!

CRM Database & Content Specialist

McMillen, Inc. is seeking a CRM Marketing Database & Content Specialist to manage and elevate our marketing data and content system. This role is critical to ensuring the accuracy, quality, and strategic use of our CRM and marketing database, supporting business development and proposal efforts across the firm. The ideal candidate is detail-oriented, tech-savvy, and an excellent communicator who thrives in a collaborative, fast-paced environment.

This position has the flexibility to be remote or in-office based on location.

Responsibilities

• Database & CRM Management
  • Maintain, clean, and update all project, client, and opportunity data in the CRM (Unanet Cosential preferred).
  • Establish and enforce database protocols and best practices to ensure data quality and consistency.
  • Troubleshoot database issues and proactively identify opportunities for improved efficiency.
  • Generate and analyze reports to support marketing and business development initiatives.
• Partner closely with project managers, engineers, and other departments to gather accurate project scope, contract details, and relevant data.
• Act as the primary point of contact for CRM-related questions and requests.
• Support proposal and pursuit teams by ensuring database content is accurate and readily available.
• Technical Writing & Data Curation
  • Draft and refine project descriptions, resumes, and other technical marketing content for pursuits and proposals.
  • Ensure all written content is consistent, concise, and aligned with brand messaging.
• Process Improvement & Technology
  • Identify gaps or inefficiencies in data processes and propose creative, solutions-oriented fixes.
  • Stay current on CRM best practices and emerging marketing technologies that could enhance data management and team productivity.

Qualifications

• Required
  • Bachelor’s degree in Technical Communications, Business Administration, Computer Information Systems, Marketing or related field—or equivalent experience.
  • Minimum 3 years of experience managing CRM systems or other databases.
  • Meticulous attention to detail and strong organizational skills.
  • Strong technical writing and editing abilities.
  • Excellent communication and interpersonal skills; comfortable engaging project managers and cross-departmental teams to obtain information.
  • Demonstrated critical thinking and problem-solving skills.
  • Tech-savvy with the ability to learn and adapt to new software quickly.
• Preferred
  • Experience working within the AEC (Architecture, Engineering, and Construction) industry.
  • Proficiency in Cosential/Unanet CRM or similar CRM platforms.
  • Familiarity with proposal development and marketing support for pursuits.

Compensation Package

• Pay Range:$85,000-95,000 (DOE)
• Benefits:McMillen provides a full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA, EAP, 401(k) and match, 9 Paid Holidays, generous PTO, opportunity for Stock Ownership, and Wellness Reimbursement

Who We Are

McMillen, Inc. designs and builds solutions that shape the future of water resources. As an employee-owned firm, we take pride in every project because we know our work truly matters. Our people thrive on solving complex challenges, pushing boundaries, and refining their craft. We don’t look for the complacent or the comfortable. We seek problem solvers, innovators, and experts who are always striving to be better. We support continuous learning, cutting-edge technology, and a balanced work-life environment so our employees can build careers they’re proud of.

We are focused in the dams, energy, fisheries, natural resources, and infrastructure markets. With staff across the United States, Canada, Europe, and beyond, we bring global best practices to our clients. Our people integrate engineering, environmental, and construction expertise to deliver practical, results-driven outcomes. From concept to completion, projects are guided through feasibility studies, permitting, design, construction, and commissioning, ensuring technical precision and real-world functionality.

EEO

McMillen, Inc. is an EEO/Affirmative Action Employer and will make all employment related decisions without race, color, religion, sex, national origin, disability or protected veteran status.

Visa sponsorship, including renewal during employment, will not be provided for this position.

Equal Opportunity Employer, including disabled and veterans.