Marketing Data Ops Lead - 1-Year Maternity Cover Hybrid

RELX; Richmond (VA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model (Düsseldorf)

International events environment

Collaboration with key stakeholders

Job summary

RX Global in Richmond (hybrid role) seeks a Marketing Data Operations Manager (Maternity Cover) to lead the Data Operations team, ensuring data quality, governance, and compliant use of customer data across Marketing and other stakeholders.

You will translate business needs into scalable data solutions, drive process improvements, and develop dashboards with KPIs. The role collaborates with commercial teams in a global events environment.

Qualifications

• Extensive experience in Data Operations, CRM, or data management.
• Proven track record in building and coaching teams.
• Strong knowledge of data quality, governance, and GDPR/compliance.
• Experience with CRM systems, data platforms, and reporting tools.

Responsibilities

• Lead daily Data Operations activities across systems and teams.
• Ensure data quality, governance, and GDPR/privacy compliance.
• Oversee data access, uploads, segmentation, and campaign readiness.
• Coach and develop the Data Operations team to high performance.
• Translate business requirements into scalable data solutions and automate processes.
• Lead targeting/segmentation and support CDP development.
• Develop KPIs, dashboards, and reporting to track performance.
• Collaborate with stakeholders to improve service delivery and data-driven decision-making.

Skills

Data Operations

CRM

Data Management

Leadership

Data governance

GDPR/compliance

Stakeholder management

Reporting tools

Data quality

Tools

CRM systems

Data platforms

Dashboards/Reporting

Job description

RX Global in Richmond (hybrid role) seeks a Marketing Data Operations Manager (Maternity Cover) to lead the Data Operations team, ensuring data quality, governance, and compliant use of customer data across Marketing and other stakeholders.

You will translate business needs into scalable data solutions, drive process improvements, and develop dashboards with KPIs. The role collaborates with commercial teams in a global events environment.