Marketing Coordinator (Eldorado Scioto Downs - Columbus, OH)

Caesars Entertainment; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Caesars Entertainment is seeking a Marketing Coordinator to support the Director and Manager of Marketing in executing the property’s marketing plan and daily operations. You will interact with guests, assist with events, and manage promotional materials to ensure a top-tier guest experience.

You will participate in event staff duties, coordinate contests, and support digital media efforts while maintaining compliance with our standards and policies. This role is on-site at our Columbus property.

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• Must be knowledgeable about Microsoft Office.
• Customer Service experience; 1–3 years promotions experience preferred, but not required.

Responsibilities

• Provide superior service to internal and external guests and assist the Director/Manager of Marketing.
• Coordinate deployment of property contests, including materials, setup, and prize selection.
• Manage promotional materials and event setups; assist with staff for events and contests.

Skills

Customer service

Event coordination

Guest relations

Promotions

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Columbus, OH, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary\"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

We are seeking a talented Marketing Coordinator to join our team. The Marketing Coordinator is responsible for providing superior service to both internal and external guests and is responsible for assisting the Director and Manager of Marketing in executing the property’s marketing plan and day-to-day operations.

How You Will Create the Extraordinary

• Guest relations as it involves interacting with guests during deployment of special events and promotions.
• Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners.
• Management and maintenance promotional materials such as décor, promotional merchandising and other promotional tools.
• Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed.
• Coordination of property activation events with player’s club personnel and or any promotional agencies.
• Uploading and managing photo galleries for contest winners, and communicating relevant information to the company’s digital agency for social media.
• Special projects as assigned by the lead for marketing operations.
• Assist with and participate in activities related to audio, visual and digital media.
• Coordinate, maintain and assist with group sales.
• Comply with our drug & alcohol free workplace.Subject to post offer, for cause and post-accident drug tests.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Other duties as assigned.

What You Will Need

• Must have a flexible schedule and be willing to work any hours required for events or other company needs.
• Must be an outgoing individual who is able to interact with all types of people.
• Must be able to stand/walk/ sit for extended periods and lift at least 50 lbs.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21.

EDUCATIONAL REQUIREMENTS

• High School Diploma or equivalent required, college degree preferred.
• Must be knowledgeable about Microsoft Office.
• Customer Service experience.
• 1-3 years promotions experience preferred, but not required.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.