Marketing Coordinator

Ivy Living; Los Angeles (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation & time off

Complimentary meals

Life insurance

LifeMart discount program

401(k) match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance program

Job summary

Ivy Living's Oakmont-managed Ivy Park at Woodland Hills is seeking a Marketing Coordinator to support daily marketing operations. The role involves handling inquiries, organizing events, and assisting with resident move-ins, tours, and outreach to referral sources.

The position emphasizes strong communication, organization, and the ability to manage multiple tasks in a fast-paced environment, with comprehensive benefits and a collaborative team culture.

Qualifications

• Flexibility to adapt to changing priorities.
• Ability to process information and follow instructions.
• Analytical mindset to identify and resolve issues.
• Proficiency with basic math for calculations.
• Highly motivated and capable of working independently.
• Must obtain/maintain valid first aid certification.
• Willingness to pass criminal background and health screenings.
• Compliance with vaccination and PPE guidelines as required.

Responsibilities

• Maintain knowledge of property's products/services to accurately represent the property to referral sources and prospects.
• Walk the community tour route at start of day to prepare for tours.
• Give community tours as a backup to Marketing Department.
• Handle inbound inquiries (phone, walk-ins, mail) and manage inquiry data and follow-ups.
• Qualify prospects, convert to tours, and move tours to deposits if needed.
• Plan and manage marketing events within approved budgets.
• Attend and participate in resident/family/referral events on-site and off-site.
• Assist residents and families with move-ins and smooth transitions.

Skills

Flexibility

Information processing

Problem solving

Mathematical basics

Independent work

First aid certification

Background check clearance

Health & PPE compliance

Job description

Current job opportunities are posted here as they become available.

Shifts, Time, and Days: Sunday - Thursday, 9:00am - 5:30pm

Pay Range: $26.00/hour - $28.00/hour, depending on experience

IVY PARK AT WOODLAND HILLS is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Colorado, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits


• Vacation, Personal Day, Sick Pay, Holidays


• Complimentary Meals


• Company Paid Life Insurance


• Team Member Discount Program (LifeMart)


• 401(k) Savings Plan with Company Match


• Recognition Programs


• Student Loan Refinancing


• Pet Insurance


• Employee Assistance Program

The Marketing Coordinator is responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move-ins as needed.

Responsibilities:

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.


• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.


• Give community tours as a backup to the Marketing Department


• Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.


• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.


• Organize, plan and manage all marketing events staying within the approved budget. T


• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.


• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.


• Completely and accurately follow a new move-in checklist

Qualifications:

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.


• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.


• Able to analyze, solve and respond to problems or concerns.


• Able to count and perform moderately complex math problems


• Must be highly motivated and able to work independently


• Able to obtain and maintain valid first aid certification


• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.


• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leadership in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.