Marketing Coordinator

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 42,000 - 63,000; Full time

Job summary

Omni Hotels & Resorts in Fort Lauderdale is seeking a Marketing Coordinator to support the Marketing team in driving room sales and brand awareness through collateral, digital content, and events. You will assist with on-property materials, social media content, photoshoots coordination, vendor management, and cross-department communication, ensuring brand standards and timely execution of campaigns.

Nights, weekends, and holidays shifts may be required, with hands-on involvement in VIP and

Qualifications

• Knowledge in Canva is required.
• Knowledge in In-Design, Photoshop and/or Illustrator preferred.
• Knowledge in AI tools like ChatGPT, Claude, etc. is preferred.
• Has proficient knowledge and experience in Google Workstation, Outlook, Word, Excel, Power Point, SharePoint Office 360 Platforms, and is comfortable with both Mac and PC platforms.
• A natural passion for hospitality, and creating memorable guest experiences
• Strong organizational and time management skills with a preference for achieving goals and creating efficiencies
• Flexible availability to work during peak hospitality seasons and/or hours such as nights, weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.

Responsibilities

• Organizes and maintains current information for all Marketing, including setting up vendors, entering purchase orders, managing printers, printing supplies and office supplies.
• Assists in the creation of on property collateral, signage, web updates, social media posts, public relations materials, and other administrative needs, utilizing InDesign and Canva on a regular basis.
• Social Media Support: Must be willing to use personal smartphone to capture on-the-go photos or videos of key events, activations, or behind-the-scenes moments to support the property’s social media content strategy.
• Content Mission Support: Provides hands-on support to Marketing Manager/Director of Marketing and Photography team during on-property photoshoots/video shoots, including coordination, staging, shot tracking, and ensuring brand standards are met throughout the process.
• Regularly walks the property, including back-of-house areas, to audit signage and ensure all visual communications align with brand standards and current marketing guidelines.
• Coordinates communication between department and Purchasing/Receiving, as well as Accounting. Submits project quotes and purchase order requests into BirchStreet on an ongoing basis. Research invoices and monitor variances to department budget. Reports on financial status on a regular basis and prepare material for monthly deadlines.
• Coordinates marketing support with all other resort departments. Maintains current information and listings of all events on OH.com, and Trumba calendar.
• Assists in producing Special Events and Holiday Weekends, including pre-planning and physical work during events. Work shifts will include some nights, weekends and holidays.
• Visually proofs, proofreads and provides revised copy or corrections for all marketing materials both in print and digitally. Assist in digital audit process.
• Become proficient with command work station in order to operate, trouble shoot and train others on the print equipment including digital press, poster printer, cutting machine and others.
• Monitors inventory levels for marketing collateral including brochures, pocket folders, history books, and gift cards.
• Marketing Asset & Collateral Management: Own, organize, maintain and manage all property marketing asset libraries, including photography, videography, approved brand copy, messaging, taglines, collateral templates and other creative resources, ensuring materials remain current, accessible and brand-compliant.
• Gifting Inventory & Request Management: Oversee the organization, inventory tracking and fulfillment of property gifting and amenity requests across departments, including coordinating procurement, maintaining inventory levels and managing the internal request process under the direction of the Director of Partnerships.
• Partnership Support & Activation Coordination: Provide ongoing administrative, creative and operational support to the Director of Partnerships, assisting with partnership activations, sponsorships, vendor coordination, tracking and follow-up of partner deliverables, and additional projects, initiatives and responsibilities as assigned.
• VIP, Media & Partnership Experiences: Assist in the planning, coordination and execution of VIP, media, influencer and partnership stays, property visits, site tours and hosted experiences, ensuring seamless communication, thoughtful preparation and elevated guest experiences.
• Photography & Videography Coordination: Independently coordinate and manage ad hoc photography and videography projects involving external vendors, brand partners and contracted creative teams, including scheduling, logistics, shot lists, on-site coordination and deliverable tracking.
• AI-Assisted Creative Development: Demonstrate proficiency with AI-powered tools and platforms, including ChatGPT, Claude and other emerging creative technologies, to develop visual mockups, refine brand messaging, conceptualize creative assets and support the Director of Partnerships with ongoing creative development and project execution.
• Marketing Request Management: Own and manage the departmental marketing request inbox, including monitoring incoming requests, organizing and prioritizing projects, tracking deadlines, coordinating with internal stakeholders and ensuring timely communication, follow-up and completion of deliverables.
• Communicates all necessary information to the hotel departments in a timely and accurate manner via radio, email and/or telephone.
• Provides a daily report to the Hotel (Recap), of any guest service issues.
• Assist guests and co-workers as necessary during an emergency or evacuation.

Skills

Canva

Organizational skills

Time management

Hospitality mindset

Flexible availability

Creative collaboration

Photography coordination support

Social media support

Tools

InDesign

Photoshop

Illustrator

Google Workspace

Outlook

Word

Excel

PowerPoint

SharePoint

AI tools (ChatGPT, Claude)

Job description

Job Purpose:

The Marketing Coordinator is part of the Marketing team which represents the ultimate in appearance, poise, and attentiveness. The Marketing Coordinator is to assist and facilitate all marketing efforts to further drive room sales and awareness of the overall hotel.

Essential Job Functions:

• Organizes and maintains current information for all Marketing, including setting up vendors, entering purchase orders, managing printers, printing supplies and office supplies.


• Assists in the creation of on property collateral, signage, web updates, social media posts, public relations materials, and other administrative needs, utilizing InDesign and Canva on a regular basis.


• Social Media Support: Must be willing to use personal smartphone to capture on-the-go photos or videos of key events, activations, or behind-the-scenes moments to support the property’s social media content strategy.


• Content Mission Support: Provides hands-on support to Marketing Manager/Director of Marketing and Photography team during on-property photoshoots/video shoots, including coordination, staging, shot tracking, and ensuring brand standards are met throughout the process.


• Regularly walks the property, including back-of-house areas, to audit signage and ensure all visual communications align with brand standards and current marketing guidelines.


• Coordinates communication between department and Purchasing/Receiving, as well as Accounting. Submits project quotes and purchase order requests into BirchStreet on an ongoing basis. Research invoices and monitor variances to department budget. Reports on financial status on a regular basis and prepare material for monthly deadlines.


• Coordinates marketing support with all other resort departments. Maintains current information and listings of all events on OH.com, and Trumba calendar.


• Assists in producing Special Events and Holiday Weekends, including pre-planning and physical work during events. Work shifts will include some nights, weekends and holidays.


• Visually proofs, proofreads and provides revised copy or corrections for all marketing materials both in print and digitally. Assist in digital audit process.


• Become proficient with command work station in order to operate, trouble shoot and train others on the print equipment including digital press, poster printer, cutting machine and others.


• Monitors inventory levels for marketing collateral including brochures, pocket folders, history books, and gift cards.


• Marketing Asset & Collateral Management: Own, organize, maintain and manage all property marketing asset libraries, including photography, videography, approved brand copy, messaging, taglines, collateral templates and other creative resources, ensuring materials remain current, accessible and brand-compliant.


• Gifting Inventory & Request Management: Oversee the organization, inventory tracking and fulfillment of property gifting and amenity requests across departments, including coordinating procurement, maintaining inventory levels and managing the internal request process under the direction of the Director of Partnerships.


• Partnership Support & Activation Coordination: Provide ongoing administrative, creative and operational support to the Director of Partnerships, assisting with partnership activations, sponsorships, vendor coordination, tracking and follow-up of partner deliverables, and additional projects, initiatives and responsibilities as assigned.


• VIP, Media & Partnership Experiences: Assist in the planning, coordination and execution of VIP, media, influencer and partnership stays, property visits, site tours and hosted experiences, ensuring seamless communication, thoughtful preparation and elevated guest experiences.


• Photography & Videography Coordination: Independently coordinate and manage ad hoc photography and videography projects involving external vendors, brand partners and contracted creative teams, including scheduling, logistics, shot lists, on-site coordination and deliverable tracking.


• AI-Assisted Creative Development: Demonstrate proficiency with AI-powered tools and platforms, including ChatGPT, Claude and other emerging creative technologies, to develop visual mockups, refine brand messaging, conceptualize creative assets and support the Director of Partnerships with ongoing creative development and project execution.


• Marketing Request Management: Own and manage the departmental marketing request inbox, including monitoring incoming requests, organizing and prioritizing projects, tracking deadlines, coordinating with internal stakeholders and ensuring timely communication, follow-up and completion of deliverables.


• Communicates all necessary information to the hotel departments in a timely and accurate manner via radio, email and/or telephone.


• Provides a daily report to the Hotel (Recap), of any guest service issues.


• Assist guests and co-workers as necessary during an emergency or evacuation.

Qualifications:

• Knowledge in Canva is required.


• Knowledge in In-Design, Photoshop and/or Illustrator preferred.


• Knowledge in AI tools like ChatGPT, Claude, etc. is preferred.


• Has proficient knowledge and experience in Google Workstation, Outlook, Word, Excel, Power Point, SharePoint Office 360 Platforms, and is comfortable with both Mac and PC platforms.


• A natural passion for hospitality, and creating memorable guest experiences


• Strong organizational and time management skills with a preference for achieving goals and creating efficiencies


• Flexible availability to work during peak hospitality seasons and/or hours such as nights, weekends, and holidays.


• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.