Marketing Coordinator

Northern Arkansas Telephone Company; Flippin (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company

Paid vacation, sick leave, andholidays

Life and disability insurance

Professional development, training, &/

Free NATCO internet service for area

Job summary

Northern Arkansas Telephone Company is seeking a Marketing Coordinator to promote our broadband services and tell the story of the people, projects, and communities we serve. This hands-on role combines content creation, photography, digital/print marketing, community engagement, sales support, and marketing analytics.

The Marketing Coordinator works closely with Customer Care and Sales to strengthen the NATCO brand, support customer growth and retention, and promote our products and services.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in marketing, communications, content creation, graphic design or related areas.
• Photography and visual-content creation with branding focus.
• Strong written and verbal communication, organization and analytics skills.
• Proficiency with Microsoft Office and creative/design platforms including Adobe Creative Cloud (Photoshop) and Canva.
• Telecom or broadband industry experience preferred but not required.

Responsibilities

• Create content for social media, email, digital, print, newsletters, advertising, and other marketing channels.
• Capture and produce visual content featuring employees, customers, projects, community involvement, and broadband services.
• Plan and execute marketing campaigns, promotions, product launches, and customer education initiatives.
• Develop sales collateral, advertisements, promotional materials, and other branded content.
• Maintain NATCO's website and social media presence with timely, consistent content.
• Coordinate advertising, PR, community events, sponsorships, media, and outside vendors.
• Conduct market, demographic, industry, and competitive research and analyze trends.
• Track campaign results and provide reports, insights, and recommendations to management.
• Support customer surveys and work with Customer Care and Sales on acquisition and retention efforts.
• Maintain branding and messaging while managing multiple projects, deadlines, and budgets.

Skills

Content creation

Photography

Marketing analytics

Project management

Branding

Communication

Education

Bachelor's degree in Marketing/Communications/Business/Graphic Design

Tools

Adobe Creative Cloud

Photoshop

Canva

Microsoft Office

Job description

NATCO is seeking a creative, organized, and data-minded Marketing Coordinator to help promote our broadband services and tell the story of the people, projects, and communities we serve. This is a hands-on role combining content creation, photography, digital and print marketing, community engagement, sales support, and marketing analytics.

The Marketing Coordinator works closely with Customer Care and Sales to strengthen the NATCO brand, support customer growth and retention, and promote our products and services.

What You'll Do

• Create content for social media, email, digital, print, newsletters, advertising, and other marketing channels.
• Capture and produce visual content featuring employees, customers, projects, community involvement, and broadband services.
• Plan and execute marketing campaigns, promotions, product launches, and customer education initiatives.
• Develop sales collateral, advertisements, promotional materials, and other branded content.
• Help maintain NATCO's website and social media presence with timely, consistent content.
• Coordinate advertising, public relations, community events, sponsorships, media, and outside vendors.
• Conduct market, demographic, industry, and competitive research and analyze customer sales and disconnect trends.
• Track campaign results and provide reports, insights, and recommendations to management.
• Support customer surveys and work with Customer Care and Sales on customer acquisition and retention efforts.
• Maintain consistent branding and messaging while managing multiple projects, deadlines, and budgets.

What We're Looking For

• Bachelor's degree in Marketing, Communications, Business, Graphic Design, or a related field, or an equivalent combination of relevant education and experience.
• Previous experience in marketing, communications, content creation, graphic design, or a related area.
• Photography, visual-content creation, and graphic design experience with a strong eye for branding and presentation.
• Strong written and verbal communication, organization, project management, and analytical skills.
• Proficiency with Microsoft Office applications and creative/design platforms, including Adobe Creative Cloud (particularly Photoshop) and Canva.
• Broadband or telecommunications experience preferred, but not required.

Benefits are available to full-time employees and include:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company matching
• Paid vacation, sick leave, and holidays
• Life and disability insurance
• Professional development, training, and industry conference opportunities
• Free NATCO internet service for employees who live within the NATCO service area

Employment Requirements

• Pass a background check and drug screening.
• Possess a valid driver's license with no major violations.

NATCO is an equal opportunity employer and provides equal employment opportunities in accordance with applicable federal, state, and local law.