Marketing Coordinator

Diamond Jo Dubuque; Dubuque (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Marketing Promotions Assistant to support Diamond Jo Worth and Dubuque teams. The role involves entering and tracking Workfront Jobs and coordinating projects, entertainment, tournaments, promotions and events to drive guest engagement.

You will develop and distribute notices to departments, program promotions with Marketing Shared Services, assist in guest communications, manage gifts and inventory, and perform other duties as assigned.

Qualifications

• Must be at least 21 years old.
• Minimum 1 year of customer service experience required.
• Administrative/support experience in Marketing preferred.
• Excellent communication, customer service and interpersonal skills.
• Detail-oriented with ability to manage multiple tasks/projects.
• Willing and able to work a flexible schedule including weekends and holidays.
• Proficient with e-mail, Excel, Word and Adobe Creative Suite.
• Must be able to obtain/maintain required licenses/certifications.

Responsibilities

• Support Diamond Jo Worth and Dubuque Marketing Teams.
• Enter and track Workfront Jobs.
• Coordinate projects, entertainment, tournaments, promotions and events.
• Develop and distribute promotion details to related departments.
• Program promotions with Marketing Shared Services.
• Assist with marketing channels for promotions and events.
• Coordinate resources for promotions and events.
• Attend promotions, events and entertainment activities as needed.
• Assist with guest photos/releases for promotion winners.
• Handle guest inquiries and complaints regarding promotions and events.
• Assist at Boyd Rewards Counter when necessary.
• Order gifts and marketing/promotional items under supervision.
• Maintain inventory of gifts/promotional items.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multi-tasking

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Adobe Creative Suite

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• This position supports Diamond Jo Worth and Dubuque Marketing Teams
• Enter and track Workfront Jobs
• Work with appropriate areas of marketing to develop, coordinate and facilitate projects, entertainment, tournaments, promotions and special events.
• Develop and distribute notification and details of marketing entertainment, tournaments, promotions and special events to related departments.
• Work with Marketing Shared Services to effectively program desired promotions.
• Assist with the use of marketing channels to advertise promotions and events to targeted guests and prospective guests.
• Coordinate property resources to be utilized in the implementation of promotions and events.
• Work at all promotions, special events, tournaments, and entertainment events as needed.
• Assist with the gathering of guest photos and signed releases for promotion winners, jackpot winners, etc.
• Must possess high energy and be detail oriented.
• Must work well under pressure and handle difficult circumstances with ease.Handle guest inquiries and complaints regarding promotions and events.
• Assist Boyd Rewards Counter when necessary
• Under direction of Marketing Director or Manager, order gifts and marketing/promotional items.
• Assist in keeping thorough and accurate inventory of gifts and other marketing/promotional items.
• Perform other duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent.
• At least (1) one year of customer service experience required.
• Prior experience in an administrative/support role in a Marketing department strongly preferred.
• Must have excellent communication, customer service and interpersonal skills.
• Must be detail-oriented and able to effectively handle multiple tasks/projects simultaneously.
• Must be willing and able to work a flexible schedule including weekends and holidays.
• Must be able to efficiently and effectively utilize e-mail, Microsoft Excel, Word, Adobe Creative Suite.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.