OVERVIEW
The Coordinator, Brand + Community Operations supports the Brand team in keeping marketing assets, samples, shoots, events, and social content organized and on schedule across global markets. Working closely with the Social & Community and Production teams, this role is ideal for an organized, detail-oriented early-career marketer who communicates clearly, follows through, and wants hands-on experience across brand operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Global Assets & Brandfolder
- Coordinate the organization and distribution of global retail-facing brand assets with Brand, Creative, Digital, and International teams.
- Track asset calendars and timelines to keep launches, campaigns, and retail readiness on schedule.
- Upload, tag, organize, and link assets in Brandfolder, including global Asset Directives; share upload schedules and updates with teams.
- Coordinate translation requests for assets, product copy, retail materials, social, and web with internal teams and vendors, tracking timing and versions.
Samples, Swatches & Swag
- Track retail collateral, samples, and branded materials for shoots, events, and partner requests.
- Manage swatch ordering with the factory, global quantity requests, and re-kitting.
- Order, ship, and inventory branded merchandise, including international shipments; keep the office merchandise display stocked.
Photo + Video Production
- Book child and adult talent, photographers, hair and makeup, styling, props, and meals for studio and lifestyle shoots.
- Handle product logistics: packing lists, shipping to and from shoots, on-set prep, and rendering sample shipments and returns.
- Coordinate consumer event logistics (swag, collateral, sample prep), maintain event materials trackers, and support onsite execution.
- Coordinate retail display materials and collateral for Sales and retail partners, and track distribution schedules.
Social & Community Support
- Maintain social media calendars and content workflows.
- Pull and summarize social analytics to support content planning.
Brand Standards & Research
- Help ensure assets, social posts, and event touchpoints follow brand standards, and help maintain brand guidelines and reference materials.
- Support brand audits, competitive research, and reporting, including gathering specimens from sales and marketing materials for Legal.
- Share timely status updates with Creative, Sales, Digital, Product, Customer Experience, and Global Marketing teams.
QUALIFICATIONS, COMPETENCIES AND EXPERIENCE
- 1–3 years of experience in marketing, social media, project coordination, or a related field (internships count).
- Highly organized and detail-oriented; able to juggle multiple projects and deadlines.
- Proactive communicator who shares updates, flags issues early, and closes the loop.
- Comfortable with project management tools (Asana, Airtable, or Jira); Brandfolder or other DAM experience a plus.
- Familiar with social platforms and content formats; comfortable pulling basic analytics.
- Clear writer for emails, instructions, and partner-facing documents.
- Collaborative team player with a strong eye for brand consistency.
Education
Bachelor’s degree in Marketing, Communications, or a related field required.
Travel
Ability to travel for events, social shoots, or brand activations as needed.
Location
This is an in-office position located in Rockland, MA.