Marketing & Communications Operations Coordinator

CHAOS Industries; Washington (District of Columbia); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

401k + company match

FSA

HSA

Life insurance

Free daily lunch onsite

Fully-stocked kitchen

Unlimited PTO

Casual dress code

Relocation assistance

Annual bonuses

Job summary

CHAOS Industries in Washington, DC seeks a Marketing & Communications Operations Coordinator to keep our MarCom team running smoothly and efficiently. You’ll manage calendars, coordinate campaigns and events, and maintain templates and files for quick access across the team.

You are highly organized with 2–5 years in marketing/communications or project operations, excellent written and verbal communication, and a proactive, problem-solving mindset in a fast-paced, entrepreneurial environment.

Qualifications

• 2–5 years of experience in marketing, communications, project management, operations, agency, or a related field.
• Proven ability to coordinate multiple projects, deadlines, deliverables, stakeholders, and vendors.
• Exceptional organizational skills with strong attention to detail and follow-through.
• Excellent written and verbal communication, proactive problem-solver in a fast-paced setting.

Responsibilities

• Manage the team's annual and ongoing marketing and communications calendars.
• Coordinate planning for campaigns, events, launches, publications, announcements, and other MarCom activities.
• Maintain shared files, templates, resources, and documentation for easy access.
• Prepare materials for team meetings and leadership updates.
• Track decisions, action items, and next steps with follow-through.
• Streamline processes and improve team efficiency; act as source of truth for timelines and deliverables.
• Serve as day-to-day contact for vendors, agencies, freelancers, and external partners.
• Coordinate project scopes, timelines, meetings, and communications with vendors.
• Track contracts, statements of work, invoices, budgets, and related details.

Skills

Calendar management

Vendor management

Project coordination

Operations coordination

Stakeholder communication

Job description

Marketing & Communications Operations Coordinator

Washington, District of Columbia, United States

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company’s products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London. For more information, please visit www.chaosinc.com .

Role Overview:

• The CHAOS Marketing & Communications team is looking for a highly organized, detail-oriented Marketing & Communications Operations Coordinator to help keep our Marketing & Communications (MarCom) team running smoothly and efficiently.

Responsibilities:

Team Operations

• Help manage the team's annual and ongoing marketing and communications calendars.
• Coordinate planning for campaigns, events, launches, publications, announcements, and other MarCom activities.
• Maintain shared files, templates, resources, and documentation so information is easy for the team to find and use.
• Help prepare materials for team meetings, planning sessions, leadership updates, and other internal forums.
• Track decisions, action items, and next steps and make sure follow-through happens.
• Look for opportunities to streamline processes, eliminate unnecessary administrative work, and make the team more efficient.
• Become the team's "source of truth" for timelines, deliverables, and operational details.
• Serve as a day-to-day point of contact for marketing and communications vendors, agencies, freelancers, and other external partners.
• Coordinate project scopes, timelines, deliverables, meetings, and communications with vendors.
• Track contracts, statements of work, invoices, budgets, and other administrative details in partnership with the appropriate team members.
• Help ensure vendors have the information, assets, feedback, and approvals they need to deliver work on time.
• Maintain organized records of vendor relationships, projects, deliverables, and key contacts.

Project Management

• Manage day-to-day project coordination across the MarCom team, ensuring projects stay on schedule and key milestones and deadlines are clearly tracked.
• Maintain project plans, timelines, calendars, task trackers, and other tools used to keep the team organized.
• Follow up with team members and cross-functional partners on outstanding tasks, deliverables, approvals, and decisions.
• Identify potential delays, gaps, or dependencies early and flag them to the appropriate team member.
• Coordinate meetings, agendas, notes, action items, and follow-ups as needed.
• Help establish and maintain consistent project management processes and ways of working across the team.
• Keep a clear view of what is happening across the MarCom team's portfolio of work and help ensure priorities don't get lost amid competing demands.
• 2–5 years of experience in marketing, communications, project management, operations, agency, or a related field.
• Proven experience coordinating multiple projects, deadlines, deliverables, stakeholders, and/or vendors simultaneously.
• Exceptional organizational skills and attention to detail; you naturally keep track of the small things and make sure nothing falls through the cracks.
• Strong project management skills, including the ability to build and maintain timelines, track dependencies, manage action items, and follow up on deliverables.
• Highly proactive and self-directed; able to anticipate what needs to happen next rather than waiting to be asked.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with both internal and external stakeholders.
• Strong follow-through and accountability—you take ownership of tasks and see them through to completion.
• Ability to manage competing priorities, shifting deadlines, and multiple workstreams in a fast-paced environment.
• Comfortable working across teams and with people at different levels of an organization.
• Strong vendor and relationship-management skills, with the ability to coordinate external partners and hold them accountable to timelines and deliverables.
• Comfortable working with project management, collaboration, spreadsheet, and marketing tools.
• A process-oriented mindset and an interest in finding ways to make workflows more efficient and effective.
• Resourceful problem-solver who can figure things out, identify gaps, and find solutions with limited direction.
• Interest in marketing and communications and enthusiasm for learning how a high-performing MarCom team operates. Comfortable operating in an entrepreneurial environment where priorities move quickly.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch while you're working onsite, fully-stocked kitchen, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 500+employees and counting across 5 global offices

SALARY: $80,000 - $110,000

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

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Export controls statement

EXPORT CONTROLS - This position may require access to information and technology that is subject to U.S. export controls. Your responses to the questions below will be used solely to determine your eligibility under U.S. law to receive information and materials subject to U.S. export controls.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in CHAOS Industries' Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.