Marketing & Communications Manager

Belmond; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Complimentary and preferred rate atBel

Training and Development Programs

Employee assistance and wellbeing

Health and life insurance coverage

Job summary

Cap Juluca, A Belmond Hotel, is seeking a Marketing & Communications Manager to architect the brand story across the Caribbean, reporting to the Brand Associate Director and collaborating with the Area Managing Director and General Manager. You will lead with strategic clarity and execute with disciplined precision across channels to grow revenue and guest engagement.

Ideal candidates have a minimum of 3 years in marketing, international luxury hotel experience, and strong leadership,

Qualifications

• A university or college degree in business administration, marketing, communications, public relations, advertising, or a related field.
• Minimum of 3 years of experience in a marketing role; international luxury hotel brand experience and Caribbean market experience are strong pluses.
• Recognised people leadership skills and expert communication and presentation abilities across all organizational levels.

Responsibilities

• Set strategic vision and oversee all marketing campaigns for the Caribbean region in alignment with leadership.
• Drive 360° marketing plans across website, digital ads, email, social, print, events, partnerships, photoshoots, and collateral.
• Pivot marketing plans in real time to respond to sales patterns and business needs.
• Protect the Belmond brand across every touchpoint and ensure consistency.
• Curate guest journeys from acquisition to on-property advocacy and collaborate with HR for brand culture.
• Build alliances with luxury brands, cultural institutions, artists, and chefs to expand reach.
• Champion sustainability initiatives regionally and develop the team, including a Sales & Marketing Assistant.
• Represent the brand at industry events and with partners/media to secure visibility and business.
• Stay ahead of market trends and competitor activity to understand guest needs.

Skills

Marketing

Leadership

Communication

Project management

Digital marketing

Education

Bachelor's degree in business/marketing/communications/public relations/advertising

Tools

PowerPoint

Excel

Word

Job description

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Where Stories Become Destinations

Imagine shaping the narrative of one of the Caribbean's most coveted luxury escapes — where sun-bleached villas meet Mediterranean elegance, and every campaign, image, and headline builds a world guests dream of long before they arrive. Cap Juluca, A Belmond Hotel, is a jewel within the LVMH luxury portfolio. Behind its global allure stands a strategist who turns brand vision into market presence — and we are looking for the person to make that magic resonates, every single day.

The Role

As our Marketing & Communications Manager, you are the architect of a Belmond Caribbean brand story. Reporting to the Brand Associate Director, and working closely with the Area Managing Director, Caribbean and the General Manager of Cap Juluca, you lead with strategic clarity, inspire with creative vision, and execute with disciplined precision across every channel that touches our guests.

What You Will Do

· Set the strategic vision — develop, conduct, and oversee all marketing campaigns and promotional activities for the Caribbean region in alignment with the Brand Associate Director and the Global Brand & Marketing team.

· Drive 360° impact — lead promotional and marketing plans across website, digital advertising, email, social channels, print, events, partnerships, photoshoots, and collateral to grow revenue across primary and secondary markets.

· Pivot with purpose — master and adapt marketing plans in real time to respond to changing sales patterns and business needs.

· Protect the brand — ensure absolute consistency across every marketing and social media touchpoint, safeguarding both the property and global Belmond identity.

· Curate the guest journey — partner with Operations and Marketing teams to craft exceptional experiences from acquisition to on-property to advocacy and help establish property brand culture with Human Resources.

· Build powerful alliances — identify and cultivate partnerships with luxury brands, cultural institutions, artists, community programs, wellness practitioners, and chefs to expand reach and relevance.

· Champion sustainability — actively support, promote, and elevate regional sustainability initiatives.

· Lead and develop — manage the Sales & Marketing Assistant in Anguilla while promoting ongoing learning, mandatory training, and brand alignment across the regional team.

· Represent the brand — entertain key partners, influencers, and media, and represent Belmond at key industry events to secure business and visibility.

· Stay ahead of the curve — track market trends, data, and competitor activity to understand target guest needs and interests.

What You Bring

· A university or college degree in business administration, marketing, communications, public relations, advertising, or a related field.

· A minimum of 3 years of experience in a marketing role; international luxury hotel brand experience and Caribbean market experience are strong pluses.

· Recognised people leadership skills and expert communication and presentation abilities across all organizational levels.

· A creative thinker with sharp attention to detail and the agility to manage multiple projects simultaneously.

· Computer literacy including Microsoft PowerPoint, Excel, and Word.

· Ability to travel regularly and work comfortably in both interior and exterior hotel environments, including exposure to sun, humidity, and varying weather conditions.

At Cap Juluca, A Belmond Hotel we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive compensation
• Complimentary and preferred rate experiences at our iconic destinations
• Training and Development Programs
• Employee assistance and wellbeing programs
• Complimentary Comprehensive Health and Life insurance Coverage

Cap Juluca, A Belmond Hotel is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.