Marketing Campaign Manager - Business Banking

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus seeks a Marketing Campaign Manager-Business Banking to run geo-targeted campaigns across digital, email, print, and branch programs. You will localize creative and messaging by geography and collaborate with partners on targeting, measurement, and reporting.

The role emphasizes QA, compliance, and customer-first execution with a focus on efficiency and end-to-end experience. You will apply AI tools to enhance materials while maintaining accuracy.

Qualifications

• 2+ years of experience in digital, direct (print), and/or email marketing.
• Execute geo-targeted and localized campaigns across channels.
• Coordinate localization of creative, offers, disclosures, and messaging by geography.
• Apply AI to drive higher-quality marketing materials and faster, consistent execution.

Responsibilities

• Build and deliver geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs.
• Coordinate localization of creative, offers, disclosures, and messaging by geography, segment, and footprint.
• Partner with stakeholders to align targeting, execution, measurement, and reporting for geo initiatives.
• Maintain a controls environment and QA across localized executions for accuracy and compliance readiness.
• Optimize direct response marketing campaigns to improve results and reduce costs.
• Prioritize end-to-end customer experience by ensuring flawless execution of campaign details.
• Collaborate with internal creative teams or self-service tools for geo-specific versions.
• Provide hands-on design support or editing for marketing assets as needed.

Skills

Geo-targeted marketing

Campaign management

QA & compliance

AI-driven optimization

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Marketing or related field

Tools

Adobe Creative Cloud

Job description

Join a dynamic team bringing campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Campaign Manager-Business Banking at JPMorganChase within Consumer & Community Banking, you will execute and optimize geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs. You will coordinate localized creative, offers, disclosures, and messaging by geography/segment/branch footprint while partnering with stakeholders on targeting, measurement, and reporting. You will maintain a strong controls environment and QA rigor to ensure accurate, compliant, high-quality execution and a seamless end-to-end customer experience.

Job responsibilities

• Build and deliver geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs.
• Coordinate localization and versioning of creative, offers, disclosures, and messaging by geography, segment, and branch footprint.
• Partner with stakeholders to align targeting approach, execution details, measurement, and reporting for geo-specific initiatives.
• Maintain a robust controls environment and perform QA across localized executions to ensure accuracy, compliance readiness, and consistent brand quality.
• Optimize direct response marketing campaigns to enhance results, create efficiencies, and reduce costs.
• Prioritize end-to-end customer experience by ensuring exceptional service and flawless execution of campaign details.
• Collaborate with the internal creative agency or use self-service creative tools to develop creative versions tailored to each program, including localized/geo-specific versions.
• Provide hands-on design support and/or editing for marketing assets as needed.
• Apply AI tools appropriately to improve the quality, consistency, and efficiency of marketing materials while exercising strong judgment on accuracy and readiness.

Required qualifications, capabilities, and skills:

• 2+ years of experience in digital, direct (print), and/or email marketing; Bachelor's Degree in Marketing or a related field.
• Execute or support geo-targeted and localized campaigns, including managing location-based versioning across channels.
• Coordinate execution details that vary by market and branch footprint.
• Create, edit, and/or QA marketing creative with strong attention to detail.
• Apply AI to drive higher-quality marketing materials and faster, more consistent execution.
• Think strategically while remaining hands-on with marketing delivery and project execution details.
• Manage multiple initiatives simultaneously and work effectively under pressure with tight deadlines.
• Build relationships and negotiate effectively to earn trust among partners and team members.
• Communicate clearly in writing and verbally.

Preferred qualifications, capabilities, and skills:

• Experience with geo-targeting approaches and localized marketing strategies across multiple markets
• Experience supporting customer acquisition campaigns and offer-driven marketing programs; familiarity with campaign testing methodologies (for example, A/B testing) and applying learnings to improve performance
• Experience working in a regulated industry with disciplined review, approval, and documentation practices
• Experience partnering with analytics or measurement teams to improve segmentation, targeting, and performance reporting
• Use Adobe Creative Cloud Tools (e.g.,Photoshop, Illustrator, InDesign) to support creative development, editing an/or QA.