Marketing Business Operations Specialist

Cotiviti; Northern (KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) savings plan

Paid holidays

Paid time off (PTO)

Job summary

Cotiviti is seeking a Marketing Business Operations Specialist to support the Corporate Affairs function. You will manage vendor inventories, contracts, renewals, invoicing, and SharePoint governance while documenting processes for scalability.

The role emphasizes cross-functional collaboration across Marketing, Finance, Procurement, Legal, IT, and Vendors, with a path to grow in Marketing Operations and Project Management.

Qualifications

• Bachelor's degree in marketing, business, communications, operations, or related field preferred.
• 3+ years in marketing, business operations, project coordination, or related functions preferred.
• Highly organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Strong written and verbal communication across functions.
• Comfort with spreadsheets, trackers, and business documentation (Excel, SharePoint, Teams, PowerPoint).

Responsibilities

• Maintain and update marketing vendor, technology, contract, SOW, renewal, license, and ownership trackers.
• Support renewal coordination, procurement requests, invoice tracking, and PO follow-up.
• Assist with vendor utilization and performance tracking and risk items.
• Support SharePoint governance and content organization to ensure access to approved resources.
• Create and maintain SOPs, templates, calendars, and reference materials.

Skills

Vendor coordination

Project coordination

Administrative support

Cross-functional collaboration

Documentation

Education

Bachelor's degree in marketing, business, communications, operations, or related field

Tools

Microsoft Excel

SharePoint

Teams

PowerPoint

Smartsheet

Job description

Overview

The Marketing Business Operations Specialist supports the Corporate Affairs organization by helping maintain the operational infrastructure that keeps the marketing function organized, efficient, and scalable. This role supports vendor and technology inventory, contract and SOW tracking, renewal coordination, procurement and invoice support, license and utilization tracking, vendor performance monitoring, SharePoint administration, process documentation, and cross-functional operational requests. This is a growth-oriented opportunity for a highly organized, detail-oriented individual to learn the marketing function, build business operations expertise, and develop a career path within Marketing Operations, Business Operations, Marketing Technology, or Project Management.

Responsibilities

• Maintain and update marketing vendor, technology, contract, SOW, renewal, license, andownership trackers to support accurate operational visibility.
• Support renewal coordination, procurement requests, invoice tracking, purchase order follow-up, and related documentation in partnership with marketing stakeholders.
• Assist with vendor utilization and performance tracking by collecting usage information,stakeholder feedback, renewal inputs, risks, and action items.
• Support SharePoint management and governance, including organizing libraries and folders,maintaining document standards, updating site content, and helping ensure teams can easily find approved resources.
• Create and maintain process documentation, SOPs, checklists, templates, calendars, andoperational reference materials that improve consistency and scalability across the team.
• Prepare routine business operations updates, trackers, and summaries related to vendorinventory, renewals, licenses, utilization, SharePoint organization, and operational requests.
• Work cross-functionally with Marketing, GTM, Finance, Procurement, Legal, IT, and vendorpartners to gather information, resolve open items, and keep work moving forward.
• Identify opportunities to improve organization, documentation, workflow clarity, and repeatable processes across Corporate Affairs.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

• Bachelor's degree in marketing, business, communications, operations, or related field preferred.
• 3+ years of experience in marketing, business operations, project coordination, administrativesupport, vendor coordination, or a related function preferred.
• Highly organized, detail-oriented, and able to manage multiple tasks, deadlines, documents,trackers, and follow-ups in a fast-paced environment.
• Strong written and verbal communication skills with the ability to work professionally andcollaboratively across functions.
• Comfortable working with spreadsheets, trackers, shared files, and business documentation;Microsoft Excel, SharePoint, Teams, PowerPoint, and Smartsheet experience a plus.
• Curious about marketing and motivated to learn how marketing operations, technology, vendors,reporting, and project management support business growth.
• Demonstrates good judgment, accountability, follow-through, confidentiality, and a service-oriented approach to supporting internal stakeholders.
• Technically capable, adaptable, and willing to learn new tools, systems, processes, and marketing operations practices.
• Interest in building a career in Marketing Operations, Business Operations, MarketingTechnology, Project Management, or Vendor Management.
• Comfort asking questions, learning from cross-functional partners, documenting processes, and improving how work gets organized and completed.
• Strong sense of ownership and willingness to learn the marketing function from the ground up.

Cognitive and Mental Requirements

• Communicating with others to exchange information.
• Problem-solving and thinking critically.
• Completing tasks independently.
• Interpreting data.
• Making timely decisions in the context of a workflow.
• Maintaining focus.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Learning new tasks and completing tasks in situations that have a speed or productivity quota.
• Remembering and adhering to processes and protocols.
• Applying established protocols in a timely manner.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access / connectivity and office setup andmaintenance.

Base compensation ranges from $65,000 to $75,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for commission. OR This role is eligible for discretionary bonus consideration.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to ourCareers page.

Since this job will be based remotely, all interviews will be conducted virtually.