Marketing Assistant

Cardinals Perch; Huntersville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Hawthorn Senior Living is hiring a Marketing Assistant to support the sales and marketing team at Cardinals Perch, our independent living community in Huntersville, NC. You will be one of the first people prospective residents and their families talk to, helping them through a major decision with courtesy and professionalism.

The role involves handling inquiries, coordinating with the marketing team, and delivering information packets to interested parties.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service experience (phone sales a plus).
• Strong communication skills.
• Proficient in Microsoft Office.
• Organized, reliable, and able to work independently.

Responsibilities

• Answer calls and inquiries from prospective residents and their families.
• Enter inquiry details and follow-up notes in our CRM.
• Send information packets, including floor plans, pricing, and community materials.
• Process deposits and refunds.
• Give community tours.
• Keep resident and prospect information confidential.

Skills

Strong communication

Organized, reliable, independent

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Cardinals Perch, the premier independent living for active seniors in Huntersville, is now hiring for a Marketing Assistant!

Schedule: 9am - 5pm

Hawthorn Senior Living

Hawthorn Senior Living is looking for a Marketing Assistant to support the sales and marketing team at one of our independent living communities. You’ll be one of the first people prospective residents and their families talk to, and you’ll help them through what is often an important decision.

Responsibilities

• Answer calls and inquiries from prospective residents and their families
• Enter inquiry details and follow-up notes in our CRM
• Send information packets, including floor plans, pricing, and community materials
• Process deposits and refunds
• Give community tours
• Keep resident and prospect information confidential

Qualifications

• High school diploma or equivalent
• 2+ years of customer service experience (phone sales a plus)
• Strong communication skills
• Proficient in Microsoft Office
• Organized, reliable, and able to work independently

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Employment offers are contingent upon successful completion of pre-employment background checks, employment verification, and reference checks, as permitted by law. Hawthorn Senior Living is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
• At Hawthorn Senior Living, we offer competitive compensation and a robust benefits package designed to support our employees' well-being. Benefits may include paid time off; medical, dental, vision, and disability coverage; and supplemental life insurance. Eligible employees may also participate in a 401(k) plan with a company-determined match and have access to an Employee Assistance Program (EAP). Beyond benefits, we are proud of our unique culture and enjoy celebrating our team throughout the year.