Sales Counselor

Newbury Court; Concord (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading senior living community in Concord, Massachusetts is seeking a Marketing and Sales Consultant to guide prospective residents through the sales process. This full-time position involves outreach to potential leads, relationship building, and supporting the Director of Sales and Marketing. Candidates should have a bachelor's degree, two years in a marketing or sales role, and strong communication skills. Experience in senior living is preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of two years in a marketing or sales role.
• Experience in senior living is preferred.

Responsibilities

• Contact prospective residents weekly to schedule appointments.
• Provide support for walk-in visitors, offering tours.
• Actively represent the community to establish referral relationships.
• Contribute to sales and marketing reports.
• Maintain an organized inventory of marketing materials.
• Input new leads and update records daily.
• Support the move-in process for new residents.
• Plan and implement marketing and community events.

Skills

Project management

Attention to detail

Communication skills

Team collaboration

Self-motivation

Proficiency in Microsoft applications

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

Human Resources Specialist at Newbury Court

Position: Marketing and Sales Consultant

Reports To: Director of Sales and Marketing

The Marketing and Sales Consultant is responsible for guiding prospective residents through the entire sales process—from initial contact to move‑in and beyond. This role involves consistent outreach to prospective leads and referral sources, building relationships within the greater community, and assisting the Director of Sales and Marketing in achieving occupancy goals. Some evening and weekend work may be required.

Key Responsibilities

• Contact prospective residents weekly to schedule appointments, answer questions, and move leads through the sales process.
• Provide support for walk‑in visitors, offering tours and addressing inquiries.
• Actively represent the community in the greater area to establish and strengthen referral relationships.
• Contribute to weekly and monthly sales and marketing reports.
• Maintain an organized inventory of marketing materials and information packets.
• Input new leads and update lead records daily with comments and activities.
• Assist with collecting required paperwork from depositors.
• Support the closing and move‑in process for new residents, including communication with key departmental contacts.
• Plan, coordinate, and implement marketing and community events.
• Prepare presentations, special reports, and correspondence as needed.
• Maintain a strong understanding of the competitive market and identify opportunities for growth.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of two years in a marketing or sales role.
• Experience in senior living is preferred.

Skills and Abilities

• Proven ability to manage multiple projects and priorities simultaneously.
• Strong attention to detail, teamwork, self‑motivation, and diplomacy.
• Clear, professional, and courteous communication skills (both oral and written).
• Ability to collaborate effectively with staff across departments.
• High energy level and self‑starter mindset.
• Proficiency in Microsoft Word, Excel, databases, and other software applications.
• Familiarity with office equipment such as copiers, computers, phones, and fax machines.
• Knowledge of online services and internet tools preferred.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Management

Industries

Hospitals and Health Care, Non‑profit Organizations, and Marketing Services

EEO Statement

Newbury Court is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination.