Marketing and Public Relations Manager

Family Care Health Centers; St. Louis (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Family Care Health Centers in St. Louis, MO seeks a Marketing & Public Relations Manager to lead branding, media outreach, and community relations.

The role involves creating press releases, coordinating TV and radio appearances, and overseeing informational materials for patients and the community. You will monitor healthcare policy updates, translate complex information for diverse audiences, and build partnerships to promote FCHC services while upholding core values of accountability,

Responsibilities

• Lead marketing and public relations efforts for Family Care Health Centers.
• Create and manage press releases and media appearances (TV/radio).
• Develop and oversee informational brochures/flyers for community outreach.
• Monitor healthcare policy and legislation affecting FCHC and keep leadership informed.
• Build and maintain relationships with community partners to promote FCHC.
• Ensure service standards alignment with FCHC mission, values, and patient care.
• Support a culture of equity, diversity, and inclusion in all communications.

Job description

Description

I. BASIC FUNCTION: Responsible for all aspects related to the marketing and public relations of and with FCHC. These responsibilities include positively promoting the image of FCHC to the community, creating and managing press releases, establishing TV and radio appearances, creating and managing informational brochures/flyers, remaining abreast of legislative policies and healthcare news affecting FCHC business, and establishing and maintaining community relationships that support and promote FCHC business. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision. Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness. Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Executive Officer Reports to: Chief Executive Officer Supervises: None JOB DESCRIPTION DEPARTMENT: EXECUTIVE SERVICES JOB TITLE: MARKETING & PUBLIC RELATIONS MANAGER