Marketing and Operations Coordinator

O'Bryan and Ball Commercial Real Estate - RE/MAX Traders Unlimited; Peoria (IL); On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Marketing & Operations Coordinator to join their dynamic team in Peoria, IL. This full-time role combines marketing and operational tasks, supporting a small but high-performing team. You will thrive in a fast-paced environment, utilizing your organizational skills and attention to detail to ensure smooth operations. The role offers diverse responsibilities, from creating marketing materials to managing client relationships and transactions. If you're passionate about making an impact in the real estate sector and enjoy a collaborative atmosphere, this opportunity is perfect for you.

Benefits

Flexible Schedule

Growth Opportunities

Creative Work Environment

Team Building Events

Qualifications

• Experience in administrative, marketing, or operations roles.
• Familiarity with social media tools and project management.

Responsibilities

• Create marketing materials and manage listings on various platforms.
• Coordinate transactions and maintain accurate client data.

Skills

Organizational Skills

Attention to Detail

Marketing Experience

Google Workspace

Social Media Management

Creative Problem Solving

Education

Bachelor's Degree in Marketing or Communications

Tools

Canva

Google Drive

MLS

KVCore/BoldTrail

Job description

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Marketing & Operations Coordinator

Location: Peoria, IL | Full-Time | In-Person with Some Flexibility

Team: The Jessica Ball Team – Residential | Commercial | Investment | Business Brokering

Marketing & Operations Coordinator

Location: Peoria, IL | Full-Time | In-Person with Some Flexibility

Team: The Jessica Ball Team – Residential | Commercial | Investment | Business Brokering

RE/MAX Traders Unlimited, 3622 N Knoxville Ave, Peoria, IL 61603

About Us

We’re a top-producing real estate team in Central Illinois with a track record of solving problems, delivering results, and making an impact in our community. Our work spans residential, commercial and investment real estate as well as business brokering. We pride ourselves on delivering excellent customer service to our clients and setting the bar high for what consumers should expect of their real estate professionals.

We’re now hiring a Marketing & Operations Coordinator — someone who thrives in a fast-paced, team-oriented environment and is passionate about supporting a growing business from behind the scenes. We’re a small, agile team — which means we’re scrappy, collaborative, and flexible. Roles often shift and evolve as we grow, so we’re looking for someone who’s excited to jump in wherever needed, not someone looking to stay strictly in one lane.

This full-time position is designed to support our 5–6 person team by combining aspects of roles of Marketing Manager, Transaction Coordinator, Listing Coordinator, and Executive Assistant into one impactful, organized, and dynamic role.

Who You Are

You are resourceful, organized, and systems-minded. You love checklists, solving problems, and improving workflows. You take initiative, ask good questions, and make things easier for others by staying five steps ahead. You are confident in managing both marketing and operational tasks, have strong attention to detail, and thrive when supporting a high-performing team.

What You’ll Be DoingMarketing & Listing Support

• Create brochures, flyers, and graphics for listings using Canva, RE/MAX Design Center, etc.
• Upload and manage listing content on platforms like MLS, Crexi, CoStar, LoopNet, and CommercialPeoria.com
• Draft and schedule social media content for Facebook, Instagram, LinkedIn, YouTube, and Google
• Create and execute listing launch checklists for both commercial and residential properties
• Track listing expirations weekly and prepare extension documentation as needed
• Assist in creating content for team branding and promotions across social media (agents need to be creating content - this role should plan/edit/post) - Edit marketing videos for social and web platforms

Transaction & Listing Coordination

• Execute checklists for new contracts, letters of intent (commercial offers), and offers (contracts) in our transaction management system
• Assist agents in verifying data on listings (TIF districts, zoning info, and listing records)
• Send and track earnest money requests via online tools (e.g. DepositLink)
• Schedule inspections, closings, and key deadlines
• Maintain accurate transaction files in Google Drive and TM software
• Route inbound leads to the appropriate team member
• Assist in outgoing and incoming client referral form paperwork
• Manage lockboxes, keys, signs, and listing logistics
• Prepare marketing materials for open houses and property presentations

Client Care & Concierge Coordination

• Maintain and update our CRM system (KVCore/BoldTrail) with accurate client data
• Create and manage drip campaigns for clients, leads, and past clients
• Plan and help coordinate client appreciation events and touchpoints
• Send birthday, home anniversary, and holiday cards
• Request and collect Google reviews after closing
• Help facilitate client communications and help ensure everyone receives top-tier service

Executive & Admin Support

• Manage calendars for the team lead (meetings, reminders, blocks)
• Respond to voicemails, emails, and inquiries on behalf of the team
• Keep the office clean and organized for client and agent use
• Prepare documents, invoices, and simple reports
• Attend and contribute to team meetings
• Handle light bookkeeping (expense tracking, spreadsheet entry)
• Order and restock office supplies

Systems & Process Development

• Improve team workflows and help document standard operating procedures for repeatable success
• Track and update commercial listings spreadsheets
• Assist with implementing new tools or technologies as needed
• Stay on top of listing compliance and internal document tracking

What You Need to SucceedRequired Skills & Experience

• Excellent organizational skills and attention to detail
• Experience in administrative, marketing, or operations roles
• Familiarity with Google Workspace (Drive, Calendar, Gmail, Sheets)
• Comfort using Canva, social media tools (Facebook, Instagram, LinkedIn, and Google My Business), and project/task managers
• Ability to prioritize tasks and adapt quickly to shifting needs
• Creative and solution-focused mindset
• Background in marketing or communications

Why You’ll Love This Role

• Diverse Work : Every day is different — no cookie-cutter tasks here
• High Impact : Your work helps the team run smoothly and serve more clients
• Growth-Oriented : Opportunities to level up your skills and responsibilities
• Creative Expression : Use your marketing mind to shape our brand
• Real Estate Access : Learn the industry from the inside out
• Tight-Knit Team : We’re small but mighty — supportive, scrappy, and all hands on deck

Details

• Location : Peoria, IL (Primarily in-person with some flexibility)
• Schedule : Full-time (Monday–Friday)
• Compensation : Based on experience; hourly or salary with room to grow

How to Apply

If you're excited about the idea of being the operational heartbeat of a fast-moving real estate team and want to be part of a high-energy, purpose-driven culture — we’d love to meet you.

Send your resume and a quick note about why this role fits you to Jessica Ball at [e-mail] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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