Marketing Analyst - Path to Loan Advisor

CrossCountry Mortgage; Columbus (OH); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage is hiring a Marketing Analyst in Columbus, Ohio. This entry-level role involves working closely with staff to assist in customer interactions and understand financial needs. The position includes a 3-month training program where you can learn the mortgage industry and provide essential customer service. Ideal candidates have a bachelor's degree and excellent communication skills. Benefits include a competitive compensation plan, medical, dental, and vision coverage, along with a 401K and wellness programs.

Qualifications

• Bachelor's degree in business administration or related field, preferred.
• Excellent communication skills.
• Proficient in Microsoft Outlook and Excel.
• Adhere to tight deadlines and prioritize.

Responsibilities

• Taking inbound calls via corporate phone system.
• Working hands-on with lending teams.
• Gaining knowledge of the mortgage industry.
• Assisting originators in obtaining leads.
• Creating individualized customer service experiences.
• Classifying each lead contacted.
• Managing and directing incoming marketing phone calls.
• Applying training to live interactions.

Skills

Excellent communication skills

Proficient in Microsoft Outlook

Proficient in Excel

Education

Bachelor's degree in business administration or related field

Job description

CrossCountry Mortgage is hiring a Marketing Analyst in Columbus, Ohio. This entry-level role involves working closely with staff to assist in customer interactions and understand financial needs. The position includes a 3-month training program where you can learn the mortgage industry and provide essential customer service. Ideal candidates have a bachelor's degree and excellent communication skills. Benefits include a competitive compensation plan, medical, dental, and vision coverage, along with a 401K and wellness programs.