Marketing Administrative Coordinator

The Post Oak; Cripple Creek (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Benefit plans

Dental, vision, voluntary life, short‑

Paid Time Off

401K

Advancement opportunities

Employee discounts on dining, retail,

Volunteer opportunities

Job summary

The Post Oak in Cripple Creek, CO is seeking a Casino Marketing Coordinator to support the Casino Host/Player Development Executive in creating memorable guest experiences. You will handle reservations across hotels, transportation, shows and amenities, and maintain VIP reports to ensure flawless guest service.

Ideal candidates possess strong customer service, excellent communication skills, and the ability to work nights, weekends, and holidays in a fast-paced casino environment.

Qualifications

• Excellent customer service skills.
• Ability to work varied shifts including nights, holidays, and weekends.
• Analytical, problem solving, administrative, multi-tasking, organization and prioritization skill.
• Strong interpersonal and communication skills (verbal and written), fluent English.
• Computer literate in Microsoft Office applications required.

Responsibilities

• Process reservations for hotel, limo, show, cabana, golf, restaurant, amenity, etc.
• Update and send daily Limo, Room Food Beverage/Room Food Limited, & VIP reports
• Post outside show charges onto guests folios
• Assist Casino Host/Player Development Executive via email and phone with various requests for casino guests
• Interact with Box office, VIP, Room Service, etc.
• Perform other duties and responsibilities as requested

Skills

Customer service

Multi-tasking

Communication

Analytical thinking

Time management

Computer literacy

Independence

Tools

MS Office

Job description

Overview

It is the responsibility of the Casino Marketing Coordinator to follow and carry out the requests of the Casino Host/Player Development Executive to create a memorable trip for our casino guests.

Responsibilities

• Process reservations for hotel, limo, show, cabana, golf, restaurant, amenity, etc.

• Update and send daily Limo, Room Food Beverage/Room Food Limited, & VIP reports

• Post outside show charges onto guests folios

• Assist Casino Host/ Player Development Executive via email and phone throughout the day with various requests for casino guests

• Interact with various departments Box office, VIP, Room Service, etc.

• Perform other duties and responsibilities as requested

Qualifications

• Excellent customer service skills required

• Availability to work varied shifts including nights, holidays, and weekends

• Analytical, problem solving, administrative, multi-tasking, organization and prioritization skill

• Ability to work in a fast paced and stressful environment

• Strong interpersonal and communication skills (verbal and written), fluent English and articulate

• Computer literate in Microsoft Office applications required

• Minimum age requirement is 21

• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate

• Ability to work efficiently, independently and cohesively, consistently producing quality results

What we offer you:

• Multiple benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Pay Range

USD $18.00 - USD $19.00 /Hr.

Tipped Position

This position does not earn tips