Marketing & Account Coordinator

1 Bold Step; Grand Rapids (MI); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance stipend

Simple IRA with company match

Company bonus structure

Downtown Grand Rapids office with free

Free parking

Job summary

1 Bold Step in Grand Rapids is hiring a Marketing & Account Coordinator to bring marketing deliverables to life and keep client work on schedule in a hybrid role. You’ll create on-brand design assets, execute campaigns in HubSpot, and serve as the day-to-day coordination point for assigned client accounts, ensuring everything lands on time.

You’ll balance marketing coordination and account coordination, collaborate with Growth Strategists, and adapt to changing client priorities while

Qualifications

• 1–2 years of experience in marketing coordination, account coordination, or a related agency role.
• Detail-oriented and self-directed
• Adaptable in dynamic agency environments
• Strong written and verbal communication skills
• Ability to create on-brand visual assets in Canva
• Basic proficiency with HubSpot or similar marketing automation platforms
• Comfortable with CRM and project management systems (Asana preferred)
• Working knowledge of AI tools (e.g., ChatGPT, Claude) to support content creation, research, and day-to-day workflow efficiency
• Time management skills to balance dual responsibilities
• Comfort with ambiguity and changing priorities
• A “get it done,” “I'll figure it out” attitude

Responsibilities

• Creating graphic design assets, client and company presentation decks and supporting graphics
• One-pagers and sales collateral
• Social media graphics and visual assets for campaigns
• Executing email marketing campaigns and landing pages in HubSpot
• Performing list and data management tasks in HubSpot/spreadsheets
• Scheduling and publishing content across channels
• Assists in managing events, including on-site events, webinars, and podcasts
• Supporting content creation and distribution efforts
• Executing other marketing tasks as assigned
• Be the calm in the chaos and coordinate day-to-day client accounts
• Serving as a day-to-day operational point of contact for clients on assigned accounts
• Following up with clients on approvals, assets, feedback, and deliverables
• Assisting with Asana board management and sprint fields
• Supporting standup meetings with the Growth Strategist
• Distributing meeting notes and translating decisions into Asana tasks
• Coordinating logistics for marketing events and webinars as needed
• Reports to: Director of Client Operations & Project Management
• Takes Direction From: Growth Strategists
• Work with: Growth Strategists, Campaign Manager, HubSpot Admin, Client teams

Job description

This hybrid role serves two connected functions at 1 Bold Step: bringing marketing deliverables to life and keeping client account work on schedule. One day you're building a killer one-pager or setting up an email campaign in HubSpot, the next you're the reason five different deliverables land on time without anyone breaking a sweat. If you love a good design asset as much as a well-organized Asana board, this is your happy place.

As our Marketing & Account Coordinator, you'll create on-brand design assets, execute campaign content, help keep HubSpot data clean, and serve as the day-to-day coordination point for assigned client accounts, keeping the trains running so the team can focus on the big picture. While this role has defined primary responsibilities, agency life requires flexibility. You'll occasionally work on projects outside your core job description to support client needs and business priorities.

Role Split & Time Allocation

• This role could be a part time or full time position
• Marketing Coordination: 60%
• Account Coordination: 40%

Agency Reality: While these percentages guide your focus, some weeks will look different depending on client deadlines, campaign launches, or whatever fire needs putting out. Your Growth Strategist and Director of Client Operations & Project Management will help you navigate the shift.

Marketing Coordination Responsibilities

• Creating graphic design assets, including:
• Client and company presentation decks and supporting graphics
• One-pagers and sales collateral
• Social media graphics
• Visual assets for marketing campaigns
• Executing email marketing campaigns and landing pages in HubSpot
• Performing list and data management tasks, ensuring data quality and integrity (typically in HubSpot and/or spreadsheets)
• Scheduling and publishing content across channels
• Assists in managing and organizing events, including onsite events, webinars, and podcasts
• Supporting content creation and distribution efforts
• Executing other marketing tasks as assigned

Account Coordination Responsibilities

Be the calm in the chaos. This is where you become the person clients and teammates count on to know what's happening, what's next, and what's stuck.

• Serving as a day-to-day operational point of contact for clients on assigned accounts
• Following up with clients on outstanding approvals, assets, feedback, and deliverables
• Assisting with Asana board management, ensuring sprint fields and task status stay current
• Supporting standup meetings alongside the Growth Strategist, flagging items that are late or stuck
• Distributing meeting notes and translating decisions into Asana tasks
• Coordinating logistics for marketing events, webinars, or trade shows as needed

Stakeholders & Reporting

• Reports to: Director of Client Operations & Project Management
• Takes Direction From: Growth Strategists

Works with

• Growth Strategists: day-to-day direction, escalations, account strategy
• Campaign Manager: keyword strategy, performance tracking, design requests
• HubSpot Admin: Systems work and project planning
• Client teams: account support, project coordination, and communication

Core Competencies Required

Must have:

• 1–2 years of experience in marketing coordination, account coordination, or a related agency role
• Detail-oriented and self-directed
• Adaptable in dynamic agency environments
• Strong written and verbal communication skills
• Ability to create on-brand visual assets in Canva
• Basic proficiency with HubSpot or similar marketing automation platforms
• Comfortable with CRM and project management systems (Asana preferred)
• Working knowledge of AI tools (e.g., ChatGPT, Claude) to support content creation, research, and day-to-day workflow efficiency
• Time management skills to balance dual responsibilities
• Comfort with ambiguity and changing priorities
• A “get it done,” “I'll figure it out” attitude

Nice to have:

• Experience in agency or professional services environments
• Familiarity with B2B marketing
• Familiarity with Agile marketing methodology or sprint-based workflows
• Knowledge of social media platform specifications

Paid holidays, vacation, and sick time; flexible work hours; casual work environment; Simple IRA with company match; company bonus structure; health insurance stipend; life insurance benefits; and a downtown Grand Rapids office with free parking.