Market Sales Manager

Builders FirstSource; Spokane Valley (WA); On-site; USD 92,500 - 122,500; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Health benefits

Job summary

A leading building materials supplier in Spokane Valley seeks a Sales Manager to lead the outside sales team. The ideal candidate will have a strong background in sales management within the building products sector and a proven track record of customer service excellence. Responsibilities include setting sales goals, recruiting sales talent, and developing marketing strategies. This role offers a competitive salary and benefits.

Qualifications

• 3+ years of experience managing a sales department.
• 10+ years of prior experience selling to professional builders.
• Ability to travel throughout the week.

Responsibilities

• Supervise the sales force and assure service exceeds expectations.
• Set sales goals for customers annually and analyze statistics.
• Develop new business and marketing strategies.

Skills

Customer service

Sales management

Communication

Problem-solving

Analytical skills

Education

Bachelor’s degree (B.A. or B.S.)

Job description

Overview

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

We are searching for a highly determined individual who can provide exceptional customer service and has a track record of success in outside sales within the building products segment. The successful candidate will be responsible for managing our outside sales team in prospecting, building, and maintaining relationships with new & existing customers, assessing their needs, making product recommendations, as well as providing sound product knowledge and consultation. Our primary clients are single family builders, residential contractors, and project managers.

Responsibilities

• Supervise the sales force of the territory and assure that customers are serviced in all areas, exceeding expectations. Regularly assesses the strengths and weaknesses of the sales force and develop performance plans, as needed. Recruit new sales talent to meet future sales needs.
• Set sales and gross profit goals for existing and prospective customers annually. Assign customer accounts to sales staff. Conduct territory analyses to determine when it is practical to reassign customers and salespeople. Analyze sales statistics to formulate policy and to assist sales representatives in meeting their goals. Analyze sales and gross profit report by outside salesperson and appraises results against plan objective monthly.
• Responsible for new business development for the Company, including developing ways to increase sales volume, fostering cooperation, formulating new marketing strategies and unique service requirements. Establishes and maintains top-level contact with the management of existing and potential customers. Also, expands company’s partnering relationships with suppliers.
• Review market analyses to determine customer needs, volume potential, price schedules, etc., and develops marketing programs as needed to accommodate goals of organization. Write an annual marketing and sales plan to assist sales force in achieving existing and new business goals.
• Assist sales force in negotiating competitive pricing with customers and prospects. Quote prices and prepares sales contracts. Reviews bids, pricing and sales proposals. Participate with outside sales and advise buyers and other management personnel in establishment of contractor pricing for “directs”, regular inventory and special order items.
• Meet regularly with customers, sales team and management to obtain feedback on customer satisfaction and quality of service.
• Formulate and recommend policies and objectives to insure the most effective operation of sales activities. See that approved policies and objectives are fully understood by all assigned personnel.
• Network with experts in the industry to stay current in the latest products, services and customer needs. Continuously analyze the competition with respect to product offerings, service levels, pricing levels, customer incentive plans, compensation plans, etc.
• Conduct regular sales meetings and inform the sales force of new developments in products, services and policies.
• Represent company (committee participation, board membership, etc) at trade or professional association meetings or shows to promote Builders FirstSource products and services. Maintain regular attendance to such groups as Home Builders Association.
• Plan and implements customer events, such as Customer Appreciation Day or open houses.
• Coordinate liaison between sales department and other sales related units, such as trusses and millwork operations.
• Analyze and controls expenditures of division to conform to budgetary requirements.
• Maintain contact with and services a few key accounts.
• Serves as mentor and coach for other sales personnel.

Supervisory Responsibilities

Manages the sales staff, including hiring, training, developing, coaching, and performance management to build a first-class sales team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and solving problems.

Minimum Requirements

• Bachelor’s degree (B.A. or B.S.) from a four-year college or university preferred, plus 3+ years of directly related experience managing a sales department within the industry, or a combination of education and experience. 10 years + of prior experience selling to professional builders is required.

Competencies

• Ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures. Ability to write reports, business correspondence, and sales training tools. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Requires exceptional interpersonal and problem solving skills.
• Must exercise diplomacy with external and internal customers at all times, oftentimes resolving conflicts with a “win-win” approach. Must practice good teamwork.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of information and deal with several abstract and concrete variables. Must exercise good, sound judgement at all times, even under extremely difficult situations with customers.
• Must have the ability to travel throughout the week.

Work Environment / Physical Activity

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.

Compensation

The base pay range is $92,500.00/yr - $122,500.00/yr. This range is provided by Builders FirstSource. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

Benefits

We offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Equal Opportunity

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

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