Market President

Armstrong Bank; Oklahoma City (OK); On-site; USD 180,000 - 240,000; Full time

Job summary

Armstrong Bank is seeking a Market President for the Downtown OKC and South OKC branches. This role oversees day-to-day operations, lending decisions, and the growth of an active client base while maintaining exceptional customer service.

The incumbent will direct staff, ensure compliance with laws and internal policies, and drive branch profitability. Strong leadership, risk management, and portfolio supervision are essential in this high-impact position.

Qualifications

• Bachelor’s Degree in a related field; 3.0 GPA minimum.
• Typically 10+ years of related work experience.
• Valid driver’s license and mortgage lending registry required.

Responsibilities

• Assist customers promptly in person, by phone, or electronically per SMILE standards.
• Direct and coach staff on laws, policies and procedures both internally and externally.
• Make credit decisions to approve or deny consumer and business loan applications within Board approved limits.
• Approve exceptions to the loan policy up to Board approved limits.
• Open, update, or close accounts and manage the assigned loan portfolio.

Skills

Portfolio management

Credit decisions

Branch leadership

Customer relationships

Lending expertise

Education

Bachelor’s degree

Job description

Market President# Market PresidentDowntown OKC - Oklahoma City, OK 73102; South Oklahoma City - Oklahoma City, OK 73170## OverviewPosition TypeFull TimeEducation Level4 Year DegreeCategoryBanking## Description**Purpose:**While projecting a professional image; manages the day-to-day operational and lending functions of the branch. Interact with new and existing customers and match services that best fit their individual needs. Respond to inquiries and resolve issues.Exercise independent discretion and judgment in soliciting, negotiating, underwriting, coordinating, and management of new and existing client base of business including portfolio management. Has authority to make independent lending decisions on all bank loan products, within limits set forth by the Board of Directors. Provides consultation to clients and makes lending decisions on behalf of the bank in matters relating to financial significance.Actively seek new clients in addition to maintaining and servicing an existing client base of business including managing a loan portfolio.**Essential Functions:*** Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.* Plan, direct, or coordinate the activities of staff, including providing feedback and guidance regarding laws, policies and procedures both internally and externally.* Make credit decisions to approve or deny consumer chattel, consumer real estate, business aggregate and agricultural aggregate loan applications within Board approved limits.* Authority to approve exceptions to the established loan policy up to limits set forth by the Board of Directors.* Authority to approve various operational deposit items in excess of teller supervisor limits (up to approved limits), such as check approvals and cash items.* Authority to independently approve customer overdrafts within Board approved limits.* Open new accounts (including loan and/or deposit), update customer files, or close accounts.* Make credit decisions to approve or deny loan applications.* Manage all aspects of the assigned loan portfolio to meet or exceed the established ratio.* Maintain annual loan charge offs to meet or exceed the established ratio.* Meet accuracy and correctness of work standards according to established policies and procedures.* Meet or exceed annual cross-sell requirements.* Contribute to branch deposit growth and branch profitability annual goals.* Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.* Verify and ensure that appropriate changes were made to resolve customers' problems.* Represent the Bank at various bank sponsored events, both during regular banking hours or evenings and/or weekends.* Other duties, as assigned.## Qualifications**Qualifications:*** Bachelor’s Degree in a related field, minimum 3.0 overall GPA required* Typically requires 10 or more years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.* Possess and maintain a valid Drivers License for the state in which you reside. Register and maintain registry with the nationwide mortgage lending system.## **Physical Requirements:*** Long periods of standing or sitting, typing and repetitive motion* Ability to lift and carry up to 50 lbs on occasion