Market Place Attendant

The-Capri-Inn; Naples (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

The-Capri-Inn in Naples, FL is seeking a Hotel Marketplace Attendant to deliver friendly food & beverage service in the lobby café, grab‑and‑go market, or retail shop. The role blends hospitality with retail duties, focusing on guest satisfaction and merchandise support.

Responsibilities include preparing beverages and grab‑and‑go items, operating the POS, keeping inventory up-to-date, and maintaining a clean, inviting market space.

Qualifications

• Prior customer service experience preferred.
• POS system experience preferred.
• Ability to work in a fast-paced, guest-focused environment.
• Good communication skills and attention to detail.

Responsibilities

• Prepare coffee, espresso, and grab‑and‑go items.
• Process transactions on the POS system and manage cash.
• Maintain FIFO inventory and monitor expiration dates.
• Provide excellent guest service and answer menu questions.
• Keep market and seating areas clean and guest-ready.
• Wrap and pack orders for shipping when required.

Skills

Customer service

Communication

Attention to detail

Hospitality mindset

Tools

POS system

Job description

AHotel Marketplace Attendantworks in the hotel’s lobby café, grab‑and‑go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest‑focused, requiring both hospitality and retail skills.

Key Responsibilities

• Food & Beverage Preparation: Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab‑and‑go items; warm up ready‑to‑eat foods.
• Cashiering: Operate the point‑of‑sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.
• Inventory Management: Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.
• Customer Service: Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.
• Area Maintenance: Keep the market and adjacent seating areas clean, organized, and guest‑ready.
• Merchandise Support: Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.

Job Requirements

• Prior customer service experience preferred.
• POS system experience preferred.
• Ability to work in a fast‑paced, guest‑focused environment.
• Good communication skills and attention to detail.

Work Schedule

• Full-Time & PT Available; Varies: 6:30am – 12: PM, 7 days a week

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount