Market Operations & Community Engagement Manager

Memphis Farmers Market; Memphis (TN); On-site; USD 43,000 - 53,000; Full time

Job summary

Memphis Farmers Market in Downtown Memphis seeks a resourceful leader to oversee operations, partnerships, and long-term sustainability. The role focuses on Saturday market execution, vendor relations, and community programming.

The position offers annual gross compensation of $48,000 and requires availability for Saturday markets and occasional evenings; team collaboration with the Board is emphasized.

Qualifications

• Experience in operations, events, nonprofit administration, hospitality, or community programming.
• Strong organization and communication abilities.
• Comfort with financial records and digital tools.

Responsibilities

• Oversee market operations and Saturday setup, operations, customer experience, and closing.
• Coordinate vendor management, applications, licensing, and insurance records.
• Engage with community groups and partners to expand engagement.
• Coordinate fundraising, sponsorships, and grant-related activities.
• Support volunteer recruitment, orientation, and scheduling.
• Reconcile cash, transactions, and vendor fees; monitor financial reports.

Skills

Operations management

Event planning

Nonprofit administration

Community programming

Organization

Communication

Vendor coordination

Volunteer coordination

Financial record keeping

Tools

Google Workspace

Manage My Market

Square

Canva

Job description

Market Operations & Community Engagement Manager

MEMPHIS FARMERS MARKET | OFFICIAL JOB DESCRIPTION

Downtown Memphis, Tennessee • Year-round W-2, at-will employment • $48,000 annual gross compensation • Reports to Board President on behalf of the Board

Help Grow Something Great in Memphis

Every Saturday, Memphis Farmers Market brings together local farmers, food producers, artisans, neighbors, and visitors. We seek a resourceful, organized community leader to oversee market operations, cultivate partnerships, and support long-term sustainability.

Key Responsibilities

• Market operations
• Lead Saturday setup, operations, customer experience, and closing; coordinate facilities, equipment, supplies, repairs, permits, and insurance.
• Apply Board-approved policies and safety procedures; promptly elevate significant concerns.
• Coordinate live music, demonstrations, community programming, SNAP/EBT tokens, and Double Greens program administration.
• Vendor management
• Maintain vendor applications and documentation in Manage My Market, including licenses, certifications, and insurance.
• Communicate weekly with vendors; prepare stall assignments and maps; partner with Vendor Committee on selection and onboarding.
• Coordinate required farm visits and enforce market standards consistently.
• Volunteer coordination
• Recruit, orient, schedule, and support volunteers for markets and events; send weekly volunteer communications.
• Financial stewardship
• Reconcile cash, Square transactions, stall fees, and token reimbursements; prepare deposits and track outstanding balances.
• Coordinate authorized payments and financial reports with Finance Director and Accountant; follow approved financial controls and spending limits.
• Review service costs, maintain inventories and organized records.
• Communications and partnerships
• Coordinate weekly newsletter, website and social updates, inbox responses, and press requests with Board oversight.
• Build relationships with community groups and partners to expand engagement.
• Fundraising and sustainability
• Assist Board with grants, sponsors, and fundraising events, including one major annual initiative targeting $10,000+ and smaller market-day opportunities.
• Support sponsor deliverables and recommend improvements to market sustainability.
• Board partnership
• Attend Board meetings, present operational and financial updates, raise risks, and execute approved priorities.

Qualifications

• Experience in operations, events, nonprofit administration, hospitality, or community programming; strong organization and communication.
• Comfort with financial records, Google Workspace, social media, and learning digital tools; vendor and volunteer coordination skills.
• Commitment to local food, inclusion, community service, and independent problem-solving.
• Availability for Saturday markets and occasional evenings; ability to lift and move up to 40 pounds with or without reasonable accommodation.
• Preferred: Memphis/Mid-South familiarity; SNAP/EBT, Manage My Market, Square, Canva, fundraising, or farmers-market experience.

Schedule, Pay & Employment

Annual gross wages: $48,000, paid through regular W-2 payroll with required deductions. Workload is seasonal: approximately 40 hours weekly April-October, including Saturday on-site coverage approximately 6:30 a.m.-1:30 p.m.; winter/holiday market coverage approximately 8:00 a.m.-1:30 p.m. Weekday work includes planning, vendor coordination, administration, and fundraising.

Employment is at will. A 90-day introductory review and comprehensive six-month review are planned, followed by annual performance and compensation reviews; reviews do not guarantee continued employment. Vacation, sick leave, and other benefits are governed by MFM written policies and applicable law. Seasonal leave scheduling must protect Saturday market coverage.

MFM is committed to equal employment opportunity.