Market Operations Analyst

Lockton; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Lockton seeks a Market Operations Analyst in Kansas City to support P&C market management with data-driven insights and efficient processes. The role emphasizes contract lifecycle oversight, compensation analysis, and ad hoc analytics to inform executive decisions.

You will collaborate with market engagement leaders, manage data governance, and track performance against budgets, preparing concise summaries for leadership.

Qualifications

• 1–2 years of experience in data analytics or financial analysis.
• Strong proficiency in Excel, including tables and graphs.
• Excellent critical thinking and analytical skills.
• Strong interpersonal and communication skills with executive presence.
• Highly effective organizational and time management abilities.
• P&C industry knowledge is a plus.

Responsibilities

• Oversee contract lifecycle and ensure adherence to company standards.
• Perform compensation analysis and present recommendations vs market standards.
• Track performance with Market Engagement leaders and markets.
• Collect and analyze market feedback from leaders to identify improvements.
• Extract and analyze MAP and loss data for competitive insights.
• Monitor changes in operations, personnel, and financials for assigned markets.
• Analyze changes in supplemental compensation and budget adherence.
• Prepare concise analytics summaries for executive meetings and surveys.
• Participate in data governance activities to ensure data integrity.

Skills

Data analytics

Excel

Communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree in related field

Job description

Lockton values its relationships with its US insurance markets and wholesale intermediaries (referred to as markets) and has a dedicated team focused on strengthening engagement and improving transactional insights and efficiencies. We are seeking a dynamic and detail‑oriented Market Operations Analyst to join our team. This role is pivotal in supporting all P&C market management activities, ensuring that our operations are efficient, data‑driven, and strategically aligned. Written and oral communication are essential components of this role.

Key Responsibilities

• Contract Lifecycle Management: Oversee the entire contract lifecycle, ensuring timely completion and adherence to company standards.
• Compensation Analysis: Evaluate compensation agreements and present well‑founded recommendations for improvement versus market standards.
• Performance Tracking: Work with Market Engagement leaders and markets to monitor key goals and objectives.
• Market Feedback: Solicit and analyze feedback from Series and product line leaders to identify areas for improvement.
• Data Mining: Extract and analyze MAP and loss data to generate competitive insights. Work with data and analytics practices to understand new developments and evaluate opportunity to leverage for our markets benefit.
• Market Analysis: Track and report changes in operations, personnel, and financials for assigned markets.
• Supplemental Compensation Tracking: Analyze changes in supplemental compensation, focusing on budget adherence.
• Ad Hoc Analytics: Complete ad hoc analytics requests to support market management activities, including preparing clear, concise summaries for executive meetings and annual surveys.
• Data Governance: Participate in data governance activities related to market data, ensuring data integrity and accuracy.
• P&C Data Models: Develop competency in understanding P&C data models to enhance analytical capabilities.
• Operational Efficiency: Contribute to improving operational efficiency in market management and market security functions.
• Market Meetings: Participate in market meetings, take notes, respond to inquiries, and promptly address data requests.
• Compensation Tracking: Track actual vs expected compensation against budget on a quarterly basis.

Qualifications

• Experience: Minimum 1-2 years of experience in data analytics or financial analysis.
• Technical Skills: Strong proficiency in Excel, including the preparation of tables and graphs.
• Analytical Skills: Excellent critical thinking skills with the ability to analyze complex data sets.
• Interpersonal Skills: Strong interpersonal skills with the ability to thrive in a dynamic market environment.
• Communication Skills: Exceptional communication skills with an “executive” presence.
• Organizational Skills: Highly effective organizational and time management skills.
• Industry Knowledge: P&C industry experience is a plus.

Why Join Us?

This role offers the opportunity to thrive in a fast‑paced, dynamic industry and deliver critical insights that drive strategic decision‑making. As a Market Operations Analyst at Lockton, you will play a key role in enhancing our market engagement, optimizing insurer relationships, and driving operational efficiencies. If you are a proactive, analytical thinker with a passion for data and market analysis, we encourage you to apply and join our dedicated team.