Market Operations Analyst

ISO New England Inc.; Holyoke (MA); Hybrid; USD 78,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Relocation assistance

Onsite gym

Tuition reimbursement

Performance bonus

401(k) plan

Health insurance

Employee wellbeing programs

Flexible work hours

Job summary

ISO New England Inc. is seeking an Analyst to support Day-Ahead and Real-Time energy market operations with a focus on reliability and efficiency.

The role involves executing market activities, monitoring price outcomes, and contributing to system operations analysis. The position requires a bachelor’s degree in engineering, math, or science, strong judgment, and the ability to work independently while coordinating with teams.

Qualifications

• Bachelor’s degree in engineering, Math, Science, or other relevant areas.
• Ability to work independently and manage priorities while meeting deadlines.
• Experience providing exceptional customer service and working in a team.

Responsibilities

• Execute and approve the Day-Ahead Market.
• Monitor and finalize Real-Time Market Locational Marginal Prices (LMPs), RMCPs, and RCPs.
• Carry out complex pre- and post-production market and system operations analysis.
• Actively participate in process improvement.
• Develop, test and deliver market process or software changes.

Skills

Analyst experience

Customer service

Team collaboration

On-call rotation

Education

Bachelor’s degree in engineering, Math, Science

Tools

MS Excel

MS Access

Job description

ISO New England has an important role to play in securing the region’s clean and reliable energy future. In this role you will assist in the Day-Ahead and Real-Time Energy Markets operations in accordance with established Market Rules, manuals and procedures.

What we offer you:

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Flexible work hours
• Employee Business Networks
• Free coffee at our onsite café
• Hybrid work environment (3-5 days/week onsite)
• Distance-based relocation assistance available
• Paid on-call rotation

How you will make an Impact

• Executing and approving the Day-Ahead Market.
• Monitoring and finalizing Real-Time Energy Market Locational Marginal Prices (LMPs), Reserve Market Clearing Prices (RMCPs), and Regulation Clearing Prices (RCPs).
• Carrying out complex pre- and post-production market and system operations analysis
• Actively participating in process improvement
• Developing, testing and delivering market process or software changes

What we are looking for

• Bachelor’s degree in engineering, Math, Science, or other relevant areas.
• Ability to work independently, use good judgment, and manage priorities effectively while meeting production deadlines
• Experience providing exceptional customer service and working successfully in a team environment
• Excellent oral, written and interpersonal skills and advanced report writing and presentation skills
• Proficiency with MS Excel and/or Access
• Ability to participate in an on-call rotation to provide after-hours and weekend coverage
• We are open to the following levels, based on experience in systems, transmission reliability, and/or market operations:
• Assistant Analyst: 0+ years of experience or knowledge
• Associate Analyst: 1+ years of industry experience
• Analyst: 4+ years of industry experience
• Senior Analyst: 6+ years of industry experience

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for an Assistant Analyst through Analyst is $78,000 - $112,000 per year. We will also consider a Senior Analyst and the pay range for that level is $107,000 - $120,000 annually. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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