Market Manager Specialist

Truist; Greenville (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Truist is seeking a Mortgage Servicing Specialist to oversee construction-to-permanent loan processes, ensuring accurate intake, setup, disbursement, and permanent state modifications. You will compile and verify loan documents, maintain draw schedules, and update systems to reflect progress across the build cycle.

The role requires familiarity with mortgage servicing, strong communication, and attention to detail, with opportunities to work with internal and external partners.

Qualifications

• College degree or equivalent education
• 1–2 years of mortgage, banking operations, or related experience
• Proficiency with Word and Excel

Responsibilities

• Oversee and govern construction-to-permanent servicing processes
• Ensure accurate intake of referrals, loan setup, and disbursement of funds
• Modify loans to permanent state and maintain build-type milestone draw schedules
• Update internal/external systems to reflect loan progress
• Monitor product offerings and stay current on loan status
• Report pipeline progress and impediments to management

Skills

Mortgage operations

Oral communication

Written communication

Attention to detail

Time management

Teamwork

Education

College degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Mortgage servicing systems

Job description

Regular or Temporary

Regular

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Please review the following job description

Responsible for the oversight and governance of construction to permanent servicing. Ensure accurate and timely intake of referrals, loan setup, disbursement of funds, and modifying loans to a permanent state. Compile and verify loan documents in accordance with policy and product guidelines.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Ensure accurate loan setup based on originations data and loan documentation
• Create draw schedule for life of loan based on predetermined milestones specific to build type and product offering
• Update appropriate internal and external systems of record to ensure documentation captures progress of the build cycle and builder and client interaction
• Stay current on product offerings, application features, and loan progress
• Report out on pipeline progress and impediments
• Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions.
• Build and maintain relationships with internal and external business partners, managing expectations and accountability
• All other duties as assigned.

Qualifications

Required Qualifications

• College degree, or equivalent education and related training or experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel

Preferred Qualifications

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills
• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work