Market Manager (Sales and Ops)

Staffmark Group; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Generous Paid Time Off

Health benefits

Job summary

Staffmark Group is seeking a Market Manager for the Philadelphia team to lead and mentor a staff of Recruiting Specialists and Managers, ensuring service excellence for clients and successful recruiting and retention of right-fit employees.

You will drive new business by presenting workforce solutions, negotiating terms, and building long-standing partnerships while upholding company values and contributing to community relationships.

Qualifications

• Ethical conduct and integrity in leadership roles.
• Detail-oriented with thoroughness in operations and reporting.
• Strong written and verbal communication across teams and clients.
• Excellent time management to handle multi-task leadership.
• Customer-service orientation to support clients and candidates.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Proven ability to organize and prioritize multiple tasks.

Responsibilities

• Lead and mentor Recruiting Specialists and Recruiting Managers to ensure service excellence.
• Develop new business by generating proposals, negotiating terms, and expanding client base.
• Oversee branch financial operations, budgets, billable hours, and profitability targets.
• Maintain client satisfaction through regular visits and relationship-building.
• Strengthen the company image by engaging with local organizations and leaders.

Skills

Ethical conduct

Attention to detail

Communication skills

Time management

Customer service

MS Office

Organizational skills

Job description

Job Summary

We are currently hiring a Market Manager for our Philadelphia team, and our ideal candidate will possess a passion for impacting lives and our community. You will lead and support a staff comprised of Recruiting Specialists and Recruiting Managers responsible for service excellence to our clients, as they recruit and retain the right-fit employees for client-specific needs. With your passion for success you will seek additional clients, sell workforce solution to meet their needs, and build long-lasting, mutually beneficial partnerships.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Utilizing your business acumen and sales aptitude to increase sales and profits for the Company by generating new business - preparing proposals for new business, negotiating terms of new business, with adherence to established parameters.
• Providing overall mentorship, management direction, coaching, and support to branch employees. Regularly performs Recruiting Manager duties (interviewing and placements) alongside your staff.
• Maintaining the overall financial operation and profitability of the branch - from budgets to maintaining billable hours, fill-rates, and branch profitability and achievement of targets.
• Ensuring client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow business.
• Enhancing Company image in the external community through developing and maintaining relationships and activities with local organizations and community leaders.

Competencies

Competencies we value for this role include ethical conduct, thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, customer-service orientation, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire 2-4 years of similar experience in staffing, sales, and managing teams.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.