Market Manager II

Socket.dev; Portsmouth (NH); On-site; USD 70,000 - 110,000; Full time

Job summary

Partners Bank in New Hampshire seeks a Market Manager II to oversee a mid-to-large size branch, including sales, service, operations, lending, deposits, customer service, compliance and security. You will lead outside and inside activities to grow deposits and relationships in the local market.

You'll develop new business, coach staff, ensure adherence to policies, and participate in community presence. This exempt, onsite role reports to Branch Administrator and supervises Front Support staff,

Responsibilities

• Sales & Service: Develop and manage an effective outside calling program focused on generating new business customers, and retaining and growing existing customer relationships
• Maintain a work schedule that allocates equal time between in-branch activities and outside business development
• Uncover opportunities and provide customers with appropriate products and services that meet their needs
• Coach and mentor staff to build their sales and service skills
• Manages staff’s sales activities to support the Bank’s sales and referral goals
• Operations & Control: Oversee the general operation of the branch to ensure ongoing compliance with company policies, procedures, security and various governmental regulations (i.e., OFAC, HMDA, Flood, GLBA, Bank Secrecy, etc.)
• Responsible for ensuring branch audit and security requirements are met
• Community Involvement: Represent the Bank at various community events .
• Maintain professional memberships in local civic, business and community organizations to enhance the Bank’s market presence .
• Encourage staff participation in community activities.
• Management: Provide leadership, supervision, coaching and mentoring to staff.
• Assist in the administration of various Human Resource programs (i.e., performance evaluations, hiring, disciplinary documentation, etc.).
• This Job Description for the Market Manager II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
• Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Job description

Market Manager II

Department:Branch Administration/Sales Development

Reports to:Branch Administrator

Supervises:Front Support staff

Status: Full Time /Exempt / Onsite Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bankis a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the Market Manager II:

• The Market Manager II is responsible for the administration of a mid to large size or de novo branch including sales, service, operations, lending, deposit generation, customer service, compliance, safety and security.
• Develop new business activity and branch deposit growth through active participation in sales management and business development programs.
• Achieve individual and branch goals through new business sales, referrals and retention of account relationships. Possesses excellent customer relations and interpersonal skills.
• Support and promote the Bank’s Customer Care Commitment by consistently providing a superior level of service.

Job Requirements for the Market Manager II:

• Five to seven years prior related job experience in a financial institution, preferably a bank.
• Related job experience to include: Branch Management, Consumer and Commercial Lending, Sales and Business development.
• Excellent customer relations skills in order to sell and cross sell bank deposit and loan products.
• Strong communication and interpersonal skills are required to effectively interact with customers, coworkers and others.
• Detail oriented with solid organizational skills.
• Must be a self-starter and goal driven.

Specific Job Functions for the Market Manager II:

Sales & Service:

• Develop and manage an effective outside calling program focused on generating new business customers, and retaining and growing existing customer relationships
• Maintain a work schedule that allocates equal time between in-branch activities and outside business development.
• Uncover opportunities and provide customers with appropriate products and services that meet their needs.
• Coach and mentor staff to build their sales and service skills.
• Manages staff’s sales activities to support the Bank’s sales and referral goals.

Operations & Control:

• Oversee the general operation of the branch to ensure ongoing compliance with company policies, procedures, security and various governmental regulations (i.e., OFAC, HMDA, Flood, GLBA, Bank Secrecy, etc.)
• Responsible for ensuring branch audit and security requirements are met.

Community Involvement:

• Represent the Bank at various community events .
• Maintain professional memberships in local civic, business and community organizations to enhance the Bank’s market presence .
• Encourage staff participation in community activities.

Management:

• Provide leadership, supervision, coaching and mentoring to staff.
• Assist in the administration of various Human Resource programs (i.e., performance evaluations, hiring, disciplinary documentation, etc.).

This Job Description for the Market Manager II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.