Market Manager Commercial Banking

First Community Bank; Johnson City (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

A financial institution is seeking a Market Manager for their Commercial Banking Operation. The role involves overseeing staff, managing customer relationships, and achieving performance goals. Ideal candidates will have a Bachelor's degree in Business, Finance, or Accounting, along with at least three years of management experience in the banking industry. Strong communication skills and knowledge in loan origination and commercial relationship management are essential.

Qualifications

• Three years of experience managing within the financial services or banking industry.
• Strong understanding of loan origination, underwriting, documentation, and Treasury Services.
• Be a self-starter with minimal management oversight.
• Strong commercial relationship management experience (minimum five years).
• Self-starter with minimal oversight; strong communication and time management.

Responsibilities

• Supervise commercial banking staff and coach lenders.
• Provide input into recruiting and hiring new employees.
• Manage key performance indicators set by executive leadership.
• Manage key performance indicators established by executive leadership.
• Achieve personal and team production goals and cross-sell opportunities.
• Drive referrals to Mortgage, Wealth, Treasury Services, Merchant Services, and Bankers Insurance.
• Represent the company in the community and build referral networks.
• Complete required training and uphold the company Standards of Conduct.

Skills

Loan origination

Commercial relationship management

Performance management

Effective communication

Organizational skills

Time management

Education

Bachelor’s degree in Business, Finance, or Accounting

Job description

The Market Manager Commercial Banking oversees and manages the First Community Bank (FCB) Commercial Banking Operation (CBO). The role involves supervising the originations of business loans and deposits, and managing business customer relationships to align with FCB’s goals.

Duties and Responsibilities

1. Directly supervise commercial banking staff, including performance management, and coach lenders to help them grow and develop their respective portfolios.
2. Provide significant input into the recruiting and hiring of new employees.
3. Clearly communicate strategic goals and financial performance measures to the staff and provide sales and marketing direction for the market.
4. Manage the key performance indicators as established by executive leadership.
5. Achieve personal and team production goals as determined annually by regional leadership.
6. Achieve personal and team non‑interest income goals as determined by regional leadership by providing qualified referrals to Mortgage, Wealth, Treasury Services, Merchant Services, and Bankers Insurance.
7. Achieve a minimum relationship and portfolio return on equity as determined by regional leadership.
8. Implement and maintain a personal and team calling program to acquire, retain, and expand customer relationships.
9. Implement and maintain a team pipeline of existing relationships and new prospects.
10. Properly structure new loan requests ensuring adherence to credit policy/procedures while meeting and exceeding the customer needs and expectations.
11. Properly exercise credit acumen, work in collaboration with credit staff, and demonstrate appropriate pricing and fee origination discipline.
12. Serve as a trusted advisor to clients, participate in joint calls with business partners, and identify and successfully capitalize on cross‑sell opportunities.
13. Represent the Company in the community through professional and civic involvement. Participate in organizations and projects to establish referral contacts and centers of influence.
14. Complete training, as assigned, within the expected timeframes.
15. All employees are expected to support First Community Bank’s mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.

Requirements

• Bachelor’s degree in Business, Finance, or Accounting and/or the equivalent combination of education and relevant work experience
• Three years of experience managing within the financial services or banking industry
• Strong understanding of loan origination, underwriting, documentation, and Treasury Services.
• Strong understanding of commercial relationship management with a minimum of five years of experience
• Be a self‑starter with minimal management oversight
• Effective oral and written communication skills with the ability to make oral and written presentations
• Effective organizational and time management skills
• Ability to effectively utilize computer technology with proficiency in all software applications utilized by the FCB CBO
• Ability to travel as needed, including occasional overnight travel

Salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications.