Market Manager 1

First National Bank Of Pennsylvania; Monroeville (Allegheny County); On-site; USD 90,000 - 110,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Market Manager 1 in Monroeville, PA to oversee a designated number of branch offices within a region. You will drive sales, manage staff, ensure compliance, and strengthen customer relationships through local community engagement.

The role requires leadership in mortgage and consumer lending, staff development, and budget management, with a focus on delivering superior service and meeting regional goals.

Qualifications

• BA or BS required.
• 5+ years supervisory/branch management experience in banking preferred.
• Experience in community activities and mortgage lending is beneficial.

Responsibilities

• Oversee and manage a designated number of branch offices within a region.
• Drive sales, referrals, and customer service excellence across branches.
• Develop plans for calling customers and participating in community activities.
• Ensure compliance with policies, lending limits, and regulatory requirements.
• Coach branch managers and staff to maximize productivity and morale.

Skills

Excellent management

Excellent communication

Excellent customer service

Excellent organizational skills

Analytical skills

Interpersonal skills

PC skills

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Education

BA or BS

Job description

Primary Office Location: 4220 William Penn Highway. Monroeville, Pennsylvania. 15146. Join our team. Make a difference - for us and for your future.

Position Title

Market Manager 1

Business Unit

Retail

Reports To

Regional Banking Executive

Position Overview

This position is primarily responsible for overseeing and managing a designated number of branch offices within a region and takes ultimate responsibility for all of the branches in the assigned market. The incumbent ensures branches meet sales and referral goals, operate efficiently, maintain superior customer service levels, follow all operational policies and procedures and uphold regulatory compliance standards. The incumbent has community involvement and business development responsibilities and coordinates with Branch Management to develop and strengthen business relationships.

Primary Responsibilities

Performs market and business development duties, works with managers to develop plans for calling customers, attends community activities, participates in community organizations and prepares marketing plans designed. Works with other regional Market Managers and the Regional Banking Executive to identify revenue generation opportunities, alternative expense control strategies and efficient alternatives to operational duties. Develops and solicits mortgage and consumer loans, provides assistance and analysis with direct, home equity and mortgage lending, maintains and develops realtor relationships, helps with difficult loans, approves loan requests, prepares and handles loan closings and assures branch personnel process loans according to established lending limits, policies, procedures and regulations. Solicits new deposit accounts, oversees and coaches managers to ensure branch staff understands bank products, cross-sells and refers customers to products and services that meet financial needs and services customers according to established Bank policies, procedures and deposit regulatory requirements. Supervises assigned branches, follows human resource policies and procedures, assists in interviewing and hiring decisions, participates and guides managers to develop branch staff according to established policies, procedures, and government regulations, timely and respectfully to maximize staff efficiency, productivity and morale. Oversees the branch facility to ensure managers keep buildings neat, organized, clutter-free and safe, ensures all regulatory and promotional signage is displayed properly, equipment and grounds are well kept and manager notifies the Facilities department according to maintenance department scheduling and budget constraints. Manages regional budget by reviewing reports, comparing actual performance to budget and goal, developing action plans, adhering to guidelines and limitations as constrained by changing environments and maintaining fiscal control. Guarantees full implementation of all compliance policies and procedures and ensures staff receives adequate regulatory compliance training and cooperates fully with all compliance reviews and examinations. Develops and maintains a personal management program, develops effective management plans using sales activities and results to set track, and provide feedback to managers, reports regularly to the Regional Banking Executive, closely monitors and manages and coaches managers. Sets a professional example and oversees customer service standards. Performs other related duties and projects as assigned.

Minimum Education

BA or BS

Minimum Years Experience

5

Special Skills

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Excellent organizational, analytical and interpersonal skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level

Experience

Experience in a banking branch management position and 7 years supervisory experience. Knowledge of lending, banking policies, procedures and government regulations. Experience in community and civic activities.

Special Licenses and Certificates

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Company Culture and Opportunities

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.