Branch Manager

First National Bank Of Pennsylvania; Follansbee (WV); On-site; USD 70,000 - 95,000; Full time

Job summary

First National Bank Of Pennsylvania in Follansbee, West Virginia, is seeking a Branch Manager to lead the branch's sales and operations, coach the team, and drive new customer relationships. The role focuses on origination, community engagement, and ensuring branch staff adhere to FNB policies and core values.

The position requires a strong background in management, customer service, and banking operations, with a drive to expand customer base and promote digital products.

Qualifications

• Minimum 3 years of related banking or management experience.
• Strong management and communication abilities.
• Proficient in MS Word, Excel, and PowerPoint.
• Knowledge of banking audit policies preferred.

Responsibilities

• Lead branch sales and operations, coaching the team.
• Develop market and business relations and community presence.
• Promote digital banking products in customer interactions.
• Ensure data quality for referrals and customers.
• Oversee branch compliant operations and audit controls.
• Conduct daily sales meetings and HR responsibilities.
• Manage facilities and ensure quality standards.
• Perform risk management and adherence to policies.

Skills

Management skills

Communication skills

Organizational skills

Customer service

Computer skills

MS Word

MS Excel

MS PowerPoint

BA/BS preferred

Banking audit knowledge

Education

High School or GED

BA or BS preferred

Job description

Primary Office Location: 1409 Main Street. Follansbee, West Virginia. 26037.

Position Title: Branch Manager

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities

• Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community.
• Execute and coach sales strategies to achieve financial goals.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Manage and coach branch team and facility to ensure the branch is operating according to FNB standards.
• People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager.
• Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
• Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements.
• Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

3

Skills Required

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• BA or BS preferred. Experience in a related position.
• Knowledge of banking audit policies and procedures preferred.

Licensures/Certifications Required

• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work

May require overnight travel for training purposes, particularly during onboarding

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Company Culture

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.