Market Conduct Researcher: Data-Driven Consumer Protection

Washington State Office of the Insurance Commissioner; Olympia (WA); On-site; USD 58,000 - 79,000; Full time

Benefits offered by this job

Health, dental, vision

Retirement

Paid leave

Flexible schedules with telework

On-site parking

Public transportation pass

Tuition reimbursement

Job summary

The Washington State Office of the Insurance Commissioner seeks a Market Conduct Researcher to join the Market Conduct Oversight team in Tumwater. You will analyze company records, regulatory filings, and consumer data to identify trends and potential compliance concerns.

Requires six years in insurance with data analysis and regulatory experience. Strong analytical, communication, and collaboration skills are essential to develop findings and inform regulatory actions that protect Washington

Qualifications

• Six (6) years of professional experience with progressive responsibility in the insurance industry
• Two (2) years of experience must include data analysis, database management and reporting
• Intermediate level skills in Microsoft Office Suite and Adobe Acrobat
• Preferred/Desired Qualifications include MCM, FLMI, CIE, or AIE designations
• Experience with HMOs, HCSCs, Life and Annuity insurers, Disability insurers, or P&C insurers
• Experience using NAIC iSite+.
• Experience using auditing, analytics and cloud-based platforms such as TeamMate, ThoughtSpot and Snowflake.
• Experience with contract management, drafting and/or review of legal documents
• Experience with data analysis, research and/or data science concepts
• Experience with regulatory compliance or examinations
• Experience health care benefit plan design, distribution, or administration.

Responsibilities

• Conduct market conduct research and analysis of insurance companies and regulated entities.
• Analyze data, regulatory filings, complaints, and company records to identify trends, risks, and potential compliance concerns.
• Conduct HCBM data reviews and assess compliance with Washington laws and regulations.
• Evaluate issues involving marketing, advertising, producer licensing, network adequacy, provider access, and insurance filings.
• Research and interpret state and federal insurance laws, regulations, and policies.
• Prepare reports, findings, recommendations, and regulatory documentation.
• Use analytical and regulatory systems such as TeamMate+, ORCA, and other data tools to document and support work.
• Collaborate with agency staff, regulated entities, providers, and other regulators on consumer protection and market conduct issues.
• Support regulatory actions, special projects, market scans, and emerging issue analysis.
• Stay current on insurance industry trends, regulatory changes, and analytical best practices.

Skills

Data analysis

Regulatory knowledge

Communication

Problem solving

Research skills

Education

Bachelor's degree in data science, business, finance, accounting, or related field

Tools

NAIC iSite+

TeamMate

ThoughtSpot

Snowflake

Microsoft Office

Adobe Acrobat

Job description

The Washington State Office of the Insurance Commissioner seeks a Market Conduct Researcher to join the Market Conduct Oversight team in Tumwater. You will analyze company records, regulatory filings, and consumer data to identify trends and potential compliance concerns.

Requires six years in insurance with data analysis and regulatory experience. Strong analytical, communication, and collaboration skills are essential to develop findings and inform regulatory actions that protect Washington