Market & Competitive Intelligence Manager

Enboarder; United States; Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee assistance program

Tuition reimbursement

Job summary

ModMed is seeking a Market & Competitive Intelligence Manager to build and scale a best-in-class CI function. You will identify market trends, analyze competitor activity, and transform data into actionable recommendations influencing product, sales, and marketing strategy.

You will lead CI platforms (Crayon), partner with Product, Sales, and Marketing, and drive readiness for launches while shaping long-term strategy in a healthcare tech SaaS environment.

Qualifications

• 6+ years of experience in Competitive Intelligence, Product Marketing, Market Strategy, or a related function within B2B SaaS, healthcare technology, or a similar industry.
• Demonstrated ability to transform complex and fragmented information into clear business insights and strategic recommendations.
• Experience conducting competitive analysis, market research, and win/loss programs.

Responsibilities

• Establish and lead a consistent and scalable market and Competitive Intelligence framework that delivers intelligence across specialties, products, and market segments, ensuring stakeholders have access to actionable competitive insights.
• Own and optimize competitive intelligence platforms and processes (Crayon), leveraging AI-powered tools and automation to deliver timely market intelligence, alerts, and competitive updates across the organization.
• Synthesize market, customer, and competitive information into clear, strategic recommendations that help leaders prioritize opportunities, evaluate risks, and make informed business decisions.
• Conduct competitive readiness assessments for product launches, ensuring teams are equipped with the insights, positioning, and competitive context needed for successful market execution.
• Lead market research initiatives to evaluate competitor capabilities, market positioning, industry trends, and emerging opportunities that inform product strategy and long-term business planning.
• Serve as the organization’s subject matter expert on competitive dynamics, proactively identifying market shifts, whitespace opportunities, and areas where competitors are gaining traction.
• Partner closely with Product, Sales, Marketing, and other cross-functional teams to drive alignment around competitive strategy and market intelligence.
• Support and evolve win/loss analysis programs to identify patterns, uncover strategic insights, and strengthen competitive positioning.

Skills

Competitive Intelligence

Market Strategy

Product Marketing

Cross-functional Collaboration

Analytical Thinking

Presentation Skills

Communication Skills

Project Management

Education

Bachelor’s degree in Business/Marketing/Strategy/Communications

MBA or similar (plus)

Tools

Crayon CI platform

CRM systems

AI-powered research tools

Job description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

We’re looking for a Market & Competitive Intelligence Manager to build and scale a best-in-class competitive intelligence function that empowers product, sales, and marketing teams with actionable insights. In this highly visible role, you’ll identify emerging market trends, analyze competitor activity, and transform complex data into clear recommendations that influence business strategy, product direction, and go-to-market success.

Your Role

• Establish and lead a consistent and scalable market and Competitive Intelligence framework that delivers intelligence across specialties, products, and market segments, ensuring stakeholders have access to actionable competitive insights.
• Own and optimize competitive intelligence platforms and processes (Crayon), leveraging AI-powered tools and automation to deliver timely market intelligence, alerts, and competitive updates across the organization.
• Synthesize market, customer, and competitive information into clear, strategic recommendations that help leaders prioritize opportunities, evaluate risks, and make informed business decisions.
• Conduct competitive readiness assessments for product launches, ensuring teams are equipped with the insights, positioning, and competitive context needed for successful market execution.
• Lead market research initiatives to evaluate competitor capabilities, market positioning, industry trends, and emerging opportunities that inform product strategy and long-term business planning.
• Serve as the organization’s subject matter expert on competitive dynamics, proactively identifying market shifts, whitespace opportunities, and areas where competitors are gaining traction.
• Partner closely with Product, Sales, Marketing, and other cross-functional teams to drive alignment around competitive strategy and market intelligence.
• Support and evolve win/loss analysis programs to identify patterns, uncover strategic insights, and strengthen competitive positioning.

Skills & Requirements

• Bachelor’s degree in Business, Marketing, Strategy, Communications, or a related field. Advanced degree (MBA or similar) is a plus.
• 6+ years of experience in Competitive Intelligence, Product Marketing, Market Strategy, or a related function within B2B SaaS, healthcare technology, or a similar industry.
• Demonstrated ability to transform complex and fragmented information into clear business insights and strategic recommendations.
• Experience conducting competitive analysis, market research, and win/loss programs.
• Strong understanding of competitive intelligence platforms, CRM systems, and AI-powered research tools.
• Proven success influencing cross-functional teams and collaborating with Product, Sales, Marketing, and executive stakeholders.
• Excellent analytical, problem-solving, presentation, and communication skills.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Experience working in healthcare technology or a highly regulated industry is preferred.
• Ability to travel domestically up to 15%.

ModMed Benefits Highlight:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text an d social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([e-mail]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.