Market Client Service Representative

Old National Bank; Eagan (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking financial institution as a Market Client Service Representative. This role offers a unique opportunity to engage with clients across multiple branches, providing essential banking services and support. You'll be at the forefront of customer interaction, helping clients achieve their financial goals while ensuring smooth operations within the banking center. With a commitment to community and social responsibility, this organization fosters an inclusive and collaborative environment. If you're passionate about customer service and looking to grow your career in a supportive setting, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Continuing Education Opportunities

Employee Assistance Program

Qualifications

• 2-3 years of cash handling experience required.
• Excellent customer service skills and attention to detail.

Responsibilities

• Provide customer service and introduce bank products.
• Manage banking center vault and cash transactions.

Skills

Cash Handling Experience

Customer Service Skills

Balancing Record

Organizational Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

Market Client Service Representative

Job Locations

US-MN-Eagan | US-MN-Woodbury | US-MN-West St Paul | US-MN-St Paul Park | US-MN-Apple Valley | US-MN-Farmington

Category/Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2024-15500

Workplace Type

On Site

Salary Min

USD $17.00/Hr.

Salary Max

USD $27.50/Hr.

Overview

Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

We are currently hiring for a Market Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. This position is unique as it will allow you to travel to the surrounding branches as needed including Eagan, Apple Valley, Farmington, St. Paul Park, Woodbury and West St. Paul branches. This gives you the opportunity to work at several different branches, giving you the opportunity to know the personalities at each location.

A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.

Salary Range

The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Our ideal candidate will possess the following skills:

High school diploma or GED required
• 2-3 years of cash handling experience
• Excellent customer service skills
• Excellent balancing record
• Good organizational skills and attention to detail
• Bilingual Spanish speaking preferred
• Ability to lift heavy boxes of coin

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.

Join our team!

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