Maritime Safety & Visitor Experience Specialist

The Mariners' Museum; Newport News (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Mariners’ Museum seeks a Safety and Protective Services Associate to maintain a safe, welcoming environment for visitors, staff, and collections. The role blends security, safety, fire/life-safety inspections, and emergency response to reduce risk and enhance the visitor experience.

This full-time, non-exempt position pays $17.00 per hour plus a comprehensive benefits package; shifts include weekends and holidays as needed to cover seven days a week operations.

Qualifications

• High school diploma or equivalent required.
• Previous security, safety, museum, emergency-response, hospitality, or customer-service experience preferred.
• Ability to obtain Mariners’ sponsored safety and emergency response certifications.

Responsibilities

• Conduct routine patrols to identify hazards.
• Perform fire and life-safety inspections.
• Assist with HazCom program and safety labeling.
• Report deficiencies and assist with corrective actions.
• Protect collections, facilities, visitors, and staff.
• Monitor CCTV, alarms, and access-control systems.
• Respond to medical emergencies and alarms.
• Assist with evacuations and drills.
• Provide professional visitor assistance.
• Maintain inspection records and incident reports.
• Participate in required safety and emergency-response training.
• Collaborate with other departments to reduce risk.
• Standby duties may be required.

Skills

Observational skills

Communication

Customer service

Report writing

Teamwork

On-call

Education

High school diploma

Security/emergency experience preferred

Mariners’ safety certifications possible

Job description

The Mariners’ Museum seeks a Safety and Protective Services Associate to maintain a safe, welcoming environment for visitors, staff, and collections. The role blends security, safety, fire/life-safety inspections, and emergency response to reduce risk and enhance the visitor experience.

This full-time, non-exempt position pays $17.00 per hour plus a comprehensive benefits package; shifts include weekends and holidays as needed to cover seven days a week operations.