Maritime Business Development Manager

SSA Marine

Savannah (GA)

Hybrid

USD 105,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Company-funded retirement plan

Paid parental leave

Employee Assistance Program

Paid sick time

PTO

Company holidays

Personal days

Discretionary/metric-based bonuses

Job summary

SSA Marine is seeking a Marine Business Development Manager in Savannah, GA. This hybrid role involves managing customer relationships, developing rates, and overseeing contracts for our marine terminal services.

You will coordinate with the Commercial team, prepare quotes, and travel regionally and to Canada as needed. A strong background in sales, market rate knowledge, and CRM proficiency are essential.

Qualifications

Bachelor’s degree preferred.
Minimum of 5 years in transportation and maritime with vessel stevedoring and marine terminal operations.
Minimum of 3 years in sales, account management, and new business development.
Proven track record of engaging presentations and impactful pitches.
Strong proficiency in MS Office, especially Excel and Word.
Experience with CRM platforms preferred.
Valid driver’s license; ability to obtain TWIC card and passport.

Responsibilities

Manage customer relationships and expectations to ensure a professional relationship.
Monitor assigned accounts and forecast; track pipeline and volumes.
Input customer updates into CRM and coordinate on new volumes.
Oversee quoting of rates for cargo and coordinate with SSA billing/invoicing.
Develop and negotiate customer contracts based on market conditions and operations.
Coordinate with credit to determine terms; travel domestically and to Canada as needed.
Provide presentations and speeches about SSA Marine; support bids and RFPs.
Collaborate with operations to develop rate structures and align with plans.

Skills

Presentation skills

MS Excel

MS Word

CRM experience

Communication skills

Travel readiness

Driver's license

Education

Bachelor’s degree preferred

Tools

CRM platforms

Job description

SSA Marine is a Seattle-based global operator of marine terminals and stevedoring services, specializing in the movement and handling of cargo across major ports worldwide. As part of Carrix, the company manages container, bulk, and breakbulk operations, as well as intermodal and rail logistics that connect port activity to inland transportation networks. SSA Marine supports the efficient flow of goods across global supply chains, working with shipping lines, ports, and logistics partners to move a wide range of cargo, including containers, automobiles, and industrial materials.

Compensation Range:

$105,000 - 140,000 per year. The posted compensation range is based on the applicable geographic market for the position and may vary depending on factors such as related experience and skill set. Final compensation will be determined based on these items and other relevant factors.

Location:

Hybrid role based out of Savannah, GA, with domestic & Canadian travel.

Summary/Objective:

The Marine Business Development Manager is responsible for business development, which includes reviewing and implementing rates and the contractual agreements associated with services provided to various customers in their assigned region.

The individual in this position participates in business development, including quoting rates for spot shipments as requested by vessel operators and cargo owners or their representatives. In addition, this position manages ongoing contracts with regular customers and develops relationships with new customers.

Manage customer relationships and their expectations to ensure a professional and successful relationship.
Monitor assigned customer accounts and track to annual forecast; stay updated on customer(s) account pipeline and upcoming volumes.
Track customer accounts against regional geographic coverage and terminal capabilities.
Coordinate with regional vice president (RVP) and commercial team on customer account developments.
Input any customer account updates into the Customer Relationship Management (CRM) system.
Compile information and data related to customer and prospective interactions. Coordinate on any new customer volumes and add to CRM.
Oversee all quoting of rates on potential cargo of all kinds associated with the conventional division and as assigned. Provide quotes to customers and coordinate with SSA billing/invoicing on final customer quote.
Monitor customer, market, and competitor activity and provide feedback to company leadership team and other company stakeholders.
Develop list of prospective customers and coordinate with the Commercial team and Regional Vice Presidents.
Create a plan for prospective customer pursuit, with RVPs and Commercial team. Execute on prospect outreach plan and update Commercial team on progress.
Respond to customer Requests for Proposals (RFPs).
Work closely with all operations staff to develop rate structures in sync with operational plans.
Develop and negotiate customer contracts based upon knowledge of market conditions, union contracts, and operations.
Coordinate with the credit department to determine appropriate credit terms for each customer.
When required, host pre-operational planning meetings with all necessary parties to ensure the most efficient operation possible.
Participate in as-needed customer business reviews (e.g., QBRs).
Cultivate relationships with Port Authority staff in all areas in which we operate.
Deliver presentations and speeches about the company and its product. Develop and design presentations that advance key objectives and tell the story through clean, concise, and well-organized slides.
Perform "after ops" follow-up with billing, accounting, and the operations staff to ensure invoices are prepared accurately and sent to customers promptly. Monitor accounts receivable and assist when necessary.
Perform other duties and tasks as required. Occasional backup for SSA area superintendents may be required.
Regular travel, on a daily and overnight basis. Considerable amount of driving time throughout the region.
Domestic travel and travel to Canada required for in-person relationship development and account maintenance, including meetings or at industry trade events with both current/potential customers.

Qualifications:

Bachelor’s degree from an accredited university or college preferred.
Minimum of 5 years of work experience in the transportation and maritime industry with a focus on vessel stevedoring and marine terminal operations required.
Minimum of 3 years of sales, account management, and new business development experience.
Proven track record of delivering engaging presentations and impactful business pitches.
Must have strong proficiency in all MS Office applications, especially Excel and Word.
Experience with Customer Relationship Management (CRM) Platforms preferred.
Valid Driver’s License; ability to obtain a TWIC card and passport required.
Strong written and oral communication skills.

Work environment:

Regular travel, on a daily and overnight basis. Considerable amount of driving time throughout the region.
Domestic travel and travel to Canada required for in-person relationship development and account maintenance, including meetings or at industry trade events with both current/potential customers.
Required job duties are normally performed in a climate-controlled office environment.
Exposure to computer screens.
The noise level in the work environment is usually moderate; however, job site visits will often be loud and noisy.
Requires the physical ability to maneuver on a ship, terminal yard, and area buildings and terminals.

Benefits are provided to eligible employees and their families, including medical, dental, and vision insurance, basic life and accidental death insurance, paid disability insurance, paid parental leave when eligible, and an Employee Assistance Program. Employees will receive paid sick time, PTO, company holidays, and personal days. Eligible employees can enroll in our company's 401k plan with a company match, as well as a company-funded retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses.