Maritime Business Development Manager

SSA Marine; Savannah (GA); Hybrid; USD 105,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off and holidays

Job summary

SSA Marine, a Seattle-based global operator of marine terminals, is seeking a Marine Business Development Manager in Savannah, GA. You will manage customer relationships, quote rates for shipments, and develop contracts in a dynamic regional market.

The role involves frequent travel domestically and to Canada; collaboration with the commercial team and operations to align rates with capacity and terms. A bachelor’s degree and maritime experience are preferred.

Qualifications

• Bachelor’s degree from an accredited university.
• 5 years of work experience in transportation and maritime industry with focus on vessel stevedoring and marine terminal operations.
• Proficiency in MS Office applications, especially Excel and Word.
• Experience with Customer Relationship Management (CRM) platforms.
• Valid Driver’s License; ability to obtain TWIC card and passport.
• Strong written and oral communication skills.
• Must be comfortable with sales and making business proposals.

Responsibilities

• Manage customer relationships and expectations for professional relationships.
• Monitor accounts and forecast; track pipeline and volumes.
• Coordinate with RVP and Commercial team on account developments.
• Input customer updates into CRM; update on prospective interactions.
• Oversee rate quotes for cargo; coordinate with SSA billing on quotes.
• Develop rate structures with operations; negotiate contracts.
• Coordinate with credit to determine credit terms; assist with billing reviews.

Skills

MS Office

Sales

Public speaking

Written and verbal communication

Education

Bachelor’s degree

Tools

CRM platforms

Excel

Word

Job description

SSA Marine is a Seattle-based global operator of marine terminals and stevedoring services, specializing in the movement and handling of cargo across major ports worldwide. As part of Carrix, the company manages container, bulk, and breakbulk operations, as well as intermodal and rail logistics that connect port activity to inland transportation networks. SSA Marine supports the efficient flow of goods across global supply chains, working with shipping lines, ports, and logistics partners to move a wide range of cargo, including containers, automobiles, and industrial materials.

Compensation Range: $105,000 - 140,000 per year. The posted compensation range is based on the applicable geographic market for the position and may vary depending on factors such as related experience and skill set. Final compensation will be determined based on these items and other relevant factors.

Location: Hybrid role based out of Savannah, GA, with domestic & Canadian travel.

Summary/Objective:

The Marine Business Development Manager is responsible for business development, which includes reviewing and implementing rates and the contractual agreements associated with services provided to various customers in their assigned region.

The individual in this position participates in business development, including quoting rates for spot shipments as requested by vessel operators and cargo owners or their representatives. In addition, this position manages ongoing contracts with regular customers and develops relationships with new customers.

• Manage customer relationships and their expectations to ensure a professional and successful relationship.
• Monitor assigned customer accounts and track to annual forecast; stay updated on customer(s) account pipeline and upcoming volumes
• Track customer accounts against regional geographic coverage and terminal capabilities
• Coordinate with regional vice president (RVP) and commercial team on customer account developments
• Input any customer account updates into the Customer Relationship Management (CRM) system
• Compile information and data related to customer and prospective interactions. Coordinate on any new customer volumes and add to CRM
• Oversee all quoting of rates on potential cargo of all kinds associated with the conventional division and as assigned. Provide quotes to customers, and coordinate with SSA billing / invoicing on final customer quote
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company stakeholders
• Develop list of prospective customers and coordinate with the Commercial team and Regional Vice Presidents
• Create a plan for prospective customer pursuit, with RVPs and Commercial team. Execute on prospect outreach plan, and update Commercial team on progress
• Respond to customer Request for Proposals (RFPs)
• Work closely with all operations staff to develop rate structures in sync with operational plans.
• Develop and negotiate customer contracts based upon knowledge of market conditions, union contracts, and operations.
• Coordinate with the credit department to determine appropriate credit terms for each customer.
• When required, host pre-operational planning meetings with all necessary parties to ensure the most efficient operation possible.
• Participate in as-needed customer business reviews (e.g., QBRs)
• Cultivate relationships with Port Authority staff in all areas in which we operate.
• Deliver presentations and speeches about the company and its product. Develop and design presentations that advance key objectives and tell the story through clean, concise, and well-organized slides.
• Perform “after ops” follow-up with billing, accounting, and the operations staff to ensure invoices are prepared accurately and sent to customers in a timely manner. Monitor accounts receivable and assist when necessary.
• Perform other duties and tasks as required. Occasional backup for SSA area superintendents may be required.
• Regular travel, on a daily and overnight basis. Considerable amount of drive time throughout the region.
• Domestic travel and travel to Canada required for in-person relationship development and account maintenance, including meetings or at industry trade events with both current/potential customers.

Qualifications:

• Bachelor’s degree from an accredited university or college preferred.
• 5 years of work experience in the transportation and maritime industry with a focus on vessel stevedoring and marine terminal operations preferred.
• Must have strong proficiency in all MS Office applications, especially Excel and Word.
• Experience with Customer Relationship Management (CRM) Platforms preferred.
• Valid Driver’s License; ability to obtain a TWIC card and passport required.
• Strong written and oral communication skills.
• Must be comfortable with sales.
• Experienced at speaking to an audience and making business proposals.

Work environment:

• Regular travel, on a daily and overnight basis. Considerable amount of drive time throughout the region.
• Domestic travel and travel to Canada required for in-person relationship development and account maintenance, including meetings or at industry trade events with both current/potential customers.
• Required job duties are normally performed in a climate-controlled office environment.
• Exposure to computer screens.
• The noise level in the work environment is usually moderate; however, jobsite visits will often be loud and noisy.
• Requires the physical ability to maneuver on a ship, terminal yard, and area buildings and terminals.
• Comprehensive medical, dental, and vision coverage starting on the first day of the month following your hire date.
• 401(k) plan with automatic enrollment at 4% and a 100% vested employer match (eligible after 1 year of service and 1,000 hours worked).
• Company-funded retirement plan historically contributing 9% of eligible base salary (100% vested after 5 years).
• Paid Time Off (PTO)starts accruing up to 3 weeks of vacation in your first year
• Sick leave averaging 10 days per rolling year.
• 13 paid holidays, including 3 floating personal days.

Our Company is an Equal Opportunity Employer