Mariner Credentialing Specialist

U.S. Coast Guard; Toledo (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

U.S. Coast Guard in Toledo, OH seeks a Mariner Credentialing Assistant (GS-06/07) to support merchant mariner credentialing operations. The role emphasizes processing applications, handling inquiries, and drafting routine correspondence within regulatory guidelines.

The position requires demonstrated specialized experience at the appropriate grade level and proficiency with credentialing systems and federal regulations governing mariners' credentials.

Qualifications

• At least one year of specialized experience at GS-05 level or equivalent.
• Experience handling inquiries and providing information to the public or agencies.
• Experience with credentialing processes and document drafting.
• Knowledge of federal regulations governing merchant mariner credentials.

Responsibilities

• Perform initial review and processing of credential applications such as deck and engine licenses and STCW endorsements.
• Respond to inquiries from the public or government agencies via in person, phone, email, or written correspondence.
• Draft routine correspondence for supervisor review using standard word-processing software.
• Record information in the MMLD system accurately and consistently.

Skills

Public inquiries handling

Data entry

Office software

Regulatory knowledge

Tools

Merchant Mariner Licensing and Documentation (MMLD) system

Job description

U.S. Coast Guard in Toledo, OH seeks a Mariner Credentialing Assistant (GS-06/07) to support merchant mariner credentialing operations. The role emphasizes processing applications, handling inquiries, and drafting routine correspondence within regulatory guidelines.

The position requires demonstrated specialized experience at the appropriate grade level and proficiency with credentialing systems and federal regulations governing mariners' credentials.